Airport Guide to Jacksonville International (JAX)

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Airport Name
Jacksonville International Airport

Airport Location
The airport is located 13 miles north of downtown Jacksonville, in Duval County, Florida.



904 741 2000

Airport Overview

Jacksonville International Airport (JAX) is conveniently located just 9 miles (14km) from central Jacksonville, on Florida’s sunny north Atlantic coast.

The airport is easy to navigate as it consists of one terminal with two concourses (A and C). A third concourse is planned for the airport, but will only be operational after 2013. The airport is also used by the Florida Air National Guard, so keep an eye out for some impressive military jets.

Jacksonville Airport is used by most North American airlines. Many airports across the United States, such as those in Atlanta, Charlotte, Dallas, Baltimore, Chicago, Washington and New York are connected to Jacksonville International Airport.

With loads of shops and eateries, there’s always a lot to do at the airport. Jacksonville International Airport even has an art gallery and live music performances during peak travel seasons. It’s the perfect gateway to the sun-kissed beaches of northern Florida.

Getting into Town

Taxi: Taxis are available outside the terminal. Gator City Taxi is the official taxi company servicing the airport. Taxi fares into town generally cost between $25 and $30.

Bus: Public buses operated by the Jacksonville Transit Authority (JTA) connect the airport to downtown Jacksonville. AirJTA, also known as the CT3 route is the bus route in operation between the airport and downtown Jacksonville. AirJTA operates throughout the week between 6.10am and 9.10pm; weekend buses are slightly less frequent. Bus fares start at $1 and passengers will need the exact amount when paying on the bus. The bus stop is located outside arrivals on the lower level of the terminal. There are also many private shuttle companies available.

Car Parking

Jacksonville has six different parking options. The hourly garage and valet parking are located adjacent to the terminal. Valet parking costs $22 per day and the hourly car park is $18 per day. Next to the hourly garage is the daily garage; rates are $1.50 per half hour or $14 per day. The surface daily car park is just beyond the daily garage; it costs $8 per day. The economy car parks one and two are connected to the airport via a free shuttle service and cost $4 per day. Economy car park three has a flat rate of $20, but it is only available seasonally. A cellphone car park is available for pick-ups.

Information Desks

The airport’s information desk is located on the lower level. The staff are always willing to give visitors advice and a taste of good old-fashioned southern hospitality. The information desk is open daily from 9am until 10pm.

Airport Facilities

Money and communications: ATMs are available in the terminal.

Luggage: The airport’s lost-and-found office can be contacted through the information desk on the lower level. Luggage carts are available for rent at the airport.

Conference and business: The JAX business center is open from 7.30am to 7pm from Monday to Friday and until 6pm at weekends. The business center has computers, as well as other business services such as fax and photocopying services. The airport has two conference rooms. One has a small kitchenette and flat screen TV, while the other has audio-visual and tele-conferencing facilities.

Shopping: The airport has more than a dozen shops including gift shops, newsagents and stores selling accessories, clothing, books and even golf equipment. Some popular shops at Jacksonville International Airport include the PGA Tour Shop, which caters for all golfing needs; Brooks Brothers, which sells fashion items and a range of clothing brands; Brighton Collectables for vacation handbags, belts, jewelry, perfume and watches; the NY Times Bookstore, which is well-stocked with great vacation reads; and Insight, which sells a variety of well-priced sunglasses.

Food and drink: Food and drink options at Jacksonville International Airport range from light snacks to full-service dining. Passengers can stop by Burger King for a quick bite, or the Budweiser Stadium Club for a sit-down meal. Other options include Cinnabon, Nathan’s Famous Hot Dogs, Starbucks and Sbarros the Italian Eatery.

Other facilities: The airport houses many pieces of art throughout the terminal as well as the Haskell art gallery. Other services include DVD rentals, free live music during peak travel times, seated massage chairs, shoeshine services, first aid facilities, public telephones (prepaid calling cards are sold at River City Travel Mart) and even a fresh flowers vending machine. There is also a games room (for passengers of all ages) and comfy rocking chairs available for passengers. The airport is also fully equipped for passengers with special needs.

Wi-Fi: Free Wi-Fi is available throughout the airport. Simply click on your Internet browser and wait to be redirected to the JAX Airport’s network, then click on “JAX-free-Wi-Fi” or “Free Public Wi-Fi” and click the “OK” button to access the Internet.

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Airport Guide to Jacksonville International (JAX) was last modified: October 3rd, 2016 by Ryan Clare
Author: Ryan Clare (355 posts)

Ryan has traveled to more than 15 countries including Canada, France, Austria and Spain. He has an insatiable curiosity that manifests in a knack for travel. He hopes to travel to every continent and experience as many cites and cultures as possible.