Airport Guide to Louis Armstrong New Orleans International (MSY)

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Airport Name
Louis Armstrong New Orleans International Airport

Airport Location
The airport is located 10 miles west of New Orleans.



(504) 303-7500

Airport Overview

As the largest commercial airport serving the New Orleans and southeast Louisiana area, Louis Armstrong International Airport (MSY) welcomes around 8 million passengers each year. The airport is located 11.5 mileswest of New Orleans, and is the second lowest-lying international airport in the world, sitting merely 4.5 feet above sea level.

Flights to Louis Armstrong International arrive daily from across the United States, with occasional flights arriving from Canada and South America. Some of the major airlines that operate at the airport include Continental Airlines, Delta, Frontier Airlines, United Airlines and Southwest Airlines among a number of others.

If you’re spending some time at the airport, you’ll be pleasantly surprised by the efficiency you’ll encounter here. Waiting in lines won’t take up too much time, and staff are friendly and happy to help. There’ll be enough to keep you occupied, although if you’re waiting in Concourse D, then you’ll have to make do with limited refreshment options.

Terminal Transfer

The concourses are connected by a single terminal building, so getting between them is not a problem.

Getting into Town

Train: There are no trains servicing the airport.

Bus: The Jefferson Transit E2 Bus services the airport, picking up passengers outside of Entrance 7 on the upper level of the terminal building. A trip into downtown New Orleans will cost $2, with buses departing the airport every half hour.

Taxi: Taxis also operate at Louis Armstrong International, with pick-up outside the baggage claim area on the lower level. A taxi into downtown New Orleans costs approximately $35. Some of the nearby hotels also offer a complimentary shuttle service.

Car Parking

Both long-term and short-term parking options are available. There are 3,000 short-term parking spaces on hand, and 2,500 long-term spaces available. The garages are situated opposite the terminal building.

Information Desks

There’s an information booth located in the West Lobby. The booth is open from 8am to 6pm and the staff are bilingual.

Airport Facilities

Money and communications: Whitney Bank, located in the ticket lobby, handles all the financial services you may require. There are ATMs dotted throughout the terminal area.

Luggage: There is no left-luggage service available. Lost-and-found offices are located on the upper level of the West Terminal area, near the Continental ticket counter.

Conference and business: Conference facilities are available in the Delta Crown Room Club on Concourse D. You’ll also have access to fax and copy services here.

Shopping: There’s enough to keep you busy if you’re looking to do a bit of last-minute gift shopping. In the terminal building you’ll be able to find music at Altitunes. Jazz Essence, Creole Kitchen and House of Blues all offer a variety of gifts. If you’re looking for something to read, then you’ll find what you need at Hudson Booksellers. In Concourse B you can find Jazz Essence for local gifts, Westwin News & Gifts, and Hudson News. In Concourse C you’ll be able to wander through Hudson News & Gifts, or Creole Kitchen. And in Concourse D, there’s also a Hudson News.

Food and drink: There’s plenty to eat at Louis Armstrong International. In the main terminal building you’ll find a number of fast food joints such as Popeye’s, Sonic, and Uno’s Pizza To Go. There’s also the Acme Oyster House if you’re looking for a proper meal. In Concourse B, you’ll be able to grab a quick bite to eat and a cup of coffee at The Grove, Air Meals, PJ’s Coffee, or Subway. If you’re looking to sit down then you can try Praline Connection, Jester’s Express, or the French Market Pizzeria. You can also get a drink at either the Live Oak’s Bar, or the Cruzan Bar. In Concourse C there’s also plenty to satisfy both hunger and thirst. If you’re in the mood for some fast food, then try out Hot Pops, Lucky Dogs or Airdogs. Otherwise try the Creole Carvery, or Pizza to Go if you want something more substantial. Concourse D also has a Hot Pops and an Airdogs, as well as Jester’s Grille (which also has a bar).

Other facilities: There is a police station, a post office, and a service animal relief area available at the airport.

Wi-Fi: There is free Wi-Fi throughout the terminal area.

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Airport Guide to Louis Armstrong New Orleans International (MSY) was last modified: October 3rd, 2016 by Ryan Clare
Author: Ryan Clare (355 posts)

Ryan has traveled to more than 15 countries including Canada, France, Austria and Spain. He has an insatiable curiosity that manifests in a knack for travel. He hopes to travel to every continent and experience as many cites and cultures as possible.