Find Van Rentals in Eugene

Alamo's customer service was great! The Toyota Corolla car was very uncomfortable. Difficult to get in and out of because the seats are too low. 1

Set radio to NPR or offer a booklet of simple directions on how to use the radio to get other channels.

It was a nice car, but it was pricey

Car was not available so received a free upgrade to a mini SUV that was not ready so we had to wait until it was cleaned.

Such great service and vehicle great but frustrating that there was not enough inventory at airport so we had to pick up vehicle downtown (I’m ok with that) but the charge to drop it back at airport was $100 (one time charge) when the airport is 16miles away. I would recommend they provide a shuttle or offer a taxi service for the high traffic periods

Busy corner and if you need to fill up stay right before you go to lot, cheap gas 1/2 a block up. Very nice employees and if I ever needed anything they would try to accommodate me.

I would have liked a full tank of gas.

Got in the crowded line prior to my pickup time. Got to the counter 30 minutes prior to my scheduled time and went through the entire process, noticed there was an additional charge in my paperwork, asked them what it was and they then notified me that they were charging me for picking up an hour early. Got to the car and there were stains throughout and trash still in it. Showed up to the drop-off office and it was close. No instructions were given for dropping off the rental. Called every number available and no one answered. Circled around for more than 20 minutes until a neighboring hotel staff member helped us. An hour later, I received a notification from my bank that I was charged $100 by Hertz. Checked my email and there was no explanation.

Had a surprise upgrade (convertible), which would have been nice if the weather were better — and I didn’t have to get a kid in and out of the backseat (two-door car) the entire trip.

Quick, efficient pickup. Speedy drop off. Warning light was on for oil check…company should have checked that out earlier and dealt with the recommended oil change!

Didn't give me the car I wanted, or even similar to what I wanted. Asked for a Sudan, got a nissan kicks. Car was horrifically uncomfortable. Rented for 2 days and only used it 1 day, refused to drive it again. Drove to salem and back once, arrived home with a neck, shoulder, and back ache. There was also a stain in the back that made the entire car smell terrible.

Comfortable car.

I got charged $63.00 for fuel charges. I fueled the car before returning it. Now I will have to submit a ticket and spend two hours on the phone with an agent.

The car was not clean inside AT ALL. It smelled like wet dog the entire time and there were dust and crumbs in all the cracks. The seats were stained and dirty. Definitely not worth the money I paid. I know it was a smaller car, but there's no need for it to feel like I took my 18-year-old cousin's car for the week. Gross. In addition, the people working for Hertz/Dollar left a woman stranded because she accidentally booked at a location outside of the airport. She had no way of getting to the other location. We gave her a ride after we got our car. She called ahead to let them know she was coming because they were closing soon. We got there at 5:00 pm and they had already locked up the store and left! Unbelievable. We gave her a ride back to the airport so she could hopefully rent from a different company. I could not believe that the airport employees didn't offer to help her and that the other location closed when they KNEW she was on her way. I will never rent from Dollar or Hertz again because of this complete disregard for her safety and for customer service... and a filthy car.

The drop off at Ontario was a little confusing Pick up in Eugene was easy