Crew
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Overall
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We missed the connecting flight to Quito due to weather delays JFK TO MIA. American would only allow us to rebook by standing in a line of over 100 people. By the time we spoke to the agent the next day flight to Quito was full and we had to wait until 2 days later to depart. We missed the first 2 days of our Exoticca tour. I wish American had automatically booked us on the next flight.
Crew
Entertainment
Boarding
Food
Overall
Comfort
Reviews
We missed the connecting flight to Quito due to weather delays JFK TO MIA. American would only allow us to rebook by standing in a line of over 100 people. By the time we spoke to the agent the next day flight to Quito was full and we had to wait until 2 days later to depart. We missed the first 2 days of our Exoticca tour. I wish American had automatically booked us on the next flight.