Frequently Asked Questions
When searching for flights on Cheapflights, you can select the number of children and infant passengers via the traveler drop-down menu.
If you want to pay for someone else's flight, you can absolutely do that. However, you'll need to make sure that when you enter passenger details, the name you put on the ticket matches the traveler's ID exactly. A misplaced vowel could mean a one-way ticket to the can't-fly-today-zone. Also, be aware that many airlines charge a substantial change fee if any information needs to be edited after the ticket has been booked.
Cheapflights is a comparison website, and not a booking provider, so we don’t have the authority to offer discounts on airfare. We recommend you use Cheapflights to compare and find your best option, then reach out to the airline directly to book your trip.
You can use Cheapflights to compare prices for up to nine passengers at a time, and you can search for the best itineraries for any number of people. We suggest you find the flight you wish to purchase by completing a comparison search at www.cheapflights.com and then contacting the airline directly to discuss group trips.
Prices shown in search results are typically for flight fares only, plus mandatory fees like airport and fuel taxes. Hold baggage is often an extra cost that’s not shown in the price, so you would need to check the baggage price and allowance on the airline/agents site, and add this on as you go through the booking process.
You can search for a multi-stop trip by using the Cheapflights mobile app to search multiple destinations and compare them directly within the app. You can download the free app here. This feature is currently not available on the website.
Help is on the way: if you booked your travel on the Cheapflights site with one of our providers, then you can go to Bookings and get info on around-the-clock support. If you booked your travel outside of Cheapflights or were redirected from our site to a provider's web page to complete your booking, then you'll need to get in contact with the provider directly. Not sure who your provider is? Our partnering travel providers take your data privacy seriously, which is why Cheapflights doesn't have access to your booking to make changes or resend confirmation emails.

If you've been charged already, you can find out who you booked with by checking the payee name against any pending or completed charges.

Get in touch with the hotel to find out which travel provider your booking came from.

If you used your computer or mobile web browser to book, you can retrace your steps by checking your browser history to see which travel provider's website you were redirected to after Cheapflights.
Because we're searching hundreds of other travel sites at once, sometimes there are accuracy issues originating from the information we're receiving from those sites. Either the site isn't updating their inventory with us, has given the wrong path, or another traveler has booked the last available room.
Cheapflights is a comparison website, and not a seller, so we don’t have a refund policy – that’s handled entirely by the provider that booked your trip. For refund-related questions, contact the provider directly. If you’re not sure what company to talk to, check your credit card statement or look for the email confirmation you received when you completed your booking.
On our site, you can create one by signing in and going directly to Price Alerts in your account or you can look for the "Track Prices" button on the top left-hand side of flight results. If you're searching hotels, select "Set Price Alert" at the top right of the hotel results list. If you're on our app, you can get to Price Alerts using the app's navigation menu and follow instructions there.
Star ratings are provided by the hotels themselves as well as online travel agencies that sell hotel rooms. Cheapflights takes that information and displays what's most accurate. We understand that some of these providers are more reliable than others and take this into account when displaying the number of stars.
All of our hotel reviews are by verified guests, so you know that what you're reading is legit.
Looking to become one of our hotel partners? Go here.

iOS

  1. Go to your device’s Settings and scroll down to Privacy.
  2. Tap Location Services.
  3. Toggle the switch to On. Any apps that may use location services will populate underneath.
  4. Scroll down to your browser (e.g. Safari, Chrome, etc.) and ensure that location services are turned on.

Android

  1. Go to your device’s Settings menu, then select Location. Be sure that it is toggled on.
  2. Also, check that you have location settings turned on for your browser specifically. Open the browser’s menu (upper right corner).
  3. Scroll down to navigate to the Location menu.
  4. Toggle the Location switch on.
  5. You can then view any websites you’ve allowed and blocked by expanding the corresponding menus and adjust location access settings for each site.
  6. Refresh the event page you are trying to view after allowing your location. The page will then load if your location has not been geo-blocked.
Cheapflights is a search engine that compares rental car products offered by each rental car company and finds the lowest price.
When you select the product that is optimized for you, we will link you to the site so that you can complete your reservation. We do not collect or manage reservation information of Cheapflights customers.
Therefore, if you need to cancel or change your reservation, you must contact the car rental company or site where the actual reservation was made.

If you are not sure which car rental site you booked on, please check your payment details. If you look at the payment destination, you can confirm the reservation destination. Alternatively, you can check the history record of your internet browser or search for the same conditions again at Cheapflights to see which site the reservation was made on.

Cancellation policy is subject to the regulations of each car rental company and may vary depending on the conditions selected at the time of booking. Before canceling, please check the cancellation policy on the reservation confirmation, and if you have any further questions, it is best to contact the website where the reservation was made.
Did you look in Bookings? If you booked on the Cheapflights site with one of our providers, then you should be able to find it there. Otherwise, if you were redirected off-site to complete your reservation, you'll need to check with the provider directly. Can't remember your provider's name? Check your credit card statement to see who charged your card.
Cheapflights is a comparison website, and not a seller, so we don’t have a refund policy – that’s handled entirely by the provider that booked your trip. For refund-related questions, contact the provider directly. If you’re not sure what company to talk to, check your credit card statement or look for the email confirmation you received when you completed your booking.
Because we're searching hundreds of other travel sites at once, sometimes there are accuracy issues originating from the information we're receiving from those sites. Either the site isn't updating their inventory with us, has given the wrong path, or another traveler has booked the last available room.
Glad you asked. Trips helps you organize your travel, effortlessly. You can save search results to track prices, create itineraries for upcoming trips, share your plans with friends and family, sync it with your Gmail account to automatically create itineraries, forward booking confirmations from most any site to add to your trip, manually enter things to do, receive notifications about flight and gate changes and so much more -- all in one place. Also, it's totally free.
After you sign in to Cheapflights, go to your Trips page and select the Trip you want to merge. Look for the drop-down "More" menu and find "Merge into another trip."
Go to your Trips page and select the saved option you'd like to book. Even if it's been a while, Cheapflights has been working in the background refreshing your saved searches to make sure you're seeing the most recent pricing. Simply click the "book" button when you're ready to go.
If you booked with one of our providers on the Cheapflights site, go to Bookings for info. However, if you booked off-site or we redirected you to a provider's website from Cheapflights to complete your purchase, then you'll need to contact the provider directly. Not sure who the provider is? Check your credit card statement to see who charged your card.
Head on over to your Account to change any of your personal info.
Are you unfriending us?! It's really easy: log out of Cheapflights, click the "Sign in" link and enter the same email address you use to log into Facebook. Then, instead of entering more info, click "reset password." This will ask you to create a new account password and effectively disconnect your Facebook account.
When you try to sign into your account, select the reset password link.
If you'd like to change your email subscriptions, you can do so on your Price Alerts page. If you'd like to delete your account entirely, please visit your Account settings.
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