Find Van Rentals in Dubai

Great service but the person handing you over the car at the carpark lot in Dubai airport will subtly ask for a tip as it is not self collect like other cities

Thanks for all!

The equipment used were satisfactory with basic options. The car we got was basically brand new with roughly 3000 kms. Thrifty car rental agents were amazing at Dubai airport.

Great service, both at Dubai airport and the drop off location in Al Ain.

The lady at the counter was awesome! We already had a reservation UT since it was short, she went the extra mile in providing us great service.

Car was not ready on time, I had to wait to receive it, and the staff in the office did not bother to have it brought down until AFTER I was done with the paperwork. The car was relatively clean, but they used a cleaner that left residue on the navigation screen that I could not get off. The car had 1/4 tank of gas, but the paperwork said it was full. When I brought it back, they charged me for a tank of gas because I returned it as they delivered it to me. I won't rent from Enterprise at Dubai Terminal 3 again. Ever.

Overall good experience except for the car itself the right mirror was broken and not responding well to my maneuvering to get the best view.

None at this point. Very happy with my experience .

Alamo failed to clearly communicate that they do NOT have a pick-up/drop-off desk in Terminal 2! Although the reservation said that it was "Airport Pickup," and the fine print DID say they had desks in T1 and T3, it did not give sufficient heads up that T2 is very far from T1 and T3, and there is no airport shuttle, and no way to walk there from T2. This meant we had to walk around for 30-45 min figuring out what to do, and in the end, we had to book an airport taxi (with its expensive airport fee) BOTH for pick-up AND drop-off, which added to our expenses and even worse, added to our inconvenience and time. When I told the staff, they were very apologetic, but they were unable to help offer us a ride and did not take much responsibility at all.

Thank you

Took a $20 taxi to pick up our car rental. Location was closed. I even got a reminder email the day before. Called Dollar. They confirmed location was closed. Dollar left me stranded and out $40 for the two taxi rides. AVOID DOLLAR. BAD COMPANY

They charged me more money than what is written in the app

They refused to present a car. My licence was not accepted. I don't understand why. Because my driving licence always accepted in whole Europe. I'm a traveller renting motorcycles and cars everywhere. But here they did not accept my driving licence. They decided that my licence is not international)). If my license is not international how other countries supply with motorcycles and cars.

Everything was great and as stated 👍🏻

There were no extra charges for different location drop off

All good. Upgraded me from VW to Toyota Prado. No USB in car so couldn’t charge phone but that was only (minor) problem

Was to pick car up @2pm.got there 2.30pm had to wait over 30 minutes There was vibration on the steering over certain speed called them 3 to 4 times with my concern initially they offered a replacement but not the same they said they will call back . Nothing no calls . Unfortunate

late on pickup and drop off downgraded to micra from tiida.

They did not have the car that was originally booked. But were gracious enough to upgrade me to a higher grade vehicle. Albeit that we felt that it was more expensive than it should have been. The people were very helpful and the vehicle was in excellent condition.