Find SUV Rentals in San Juan

Excellent

Súper !

bad gave me a very bad car with bad tires and could have a fatal accident for that very reason

... .. .

Friendly staff, easy pick-up/drop-off process, detailed contrat. No extra fees

The car was really dirty and had cigarette burns on the seats.

1.I rented a car for $112 at pickup time 10am. I made a modification for 6am and the price when up to $184.68. And I agree with the changes. When I got there the modifications didn’t appear on my reservation. 2.I reserved the car for $184.68. When I got there they told me that was an estimation and I had to pay almost $500. 3.my credit card had car insurance, Payless didn’t accept it so I have to choose their insurance and pay the new amount. 4.Online Payless NEED to be transparent with the costumers and not lying to us just to get more money. I had the chance to get other car a little cheaper for that busy week from a more known company and at the airport but, I took my chances and rented from you although I read online bad reviews. At the end, the cheapest things always cost me more. I will never rent again from online Payless.

Long line. Poor rude customer service. Forced to purchase insurance.

No problems everything good

Impossible to use my own insurance wasted my time and I ended up getting a car from Enterprise

1. It's not *at* the airport, so you need to take a 10 minute shuttle. 2. Shuttle appears regularly and was comfy and A/C'd. 3. They hard-sell you additional insurance and EZPass daily charges at checkout. It ended up adding about 20% to our total which completely negated going for an "off-airport" place. I *knew* I should have been more forceful, but the attendant was asking for my full policy papers and there was a line behind me and I had just come off a long flight, so they count on you just giving up. Grrrrr.

The size car we paid for was unavailable so we ended up in a small car instead. And due to that it was a waste of money because we were overcharged.

I like how no one would ever take my complaint seriously. I locked the key in the car and had to find a locksmith to get it open. When I called the company, they told me the information to get local service was on the rental agreement. I explained that the rental agreement was locked in the car! To this date, I've still not heard from them.

I live in yabucoa pr. I did reservation and I when no car or van that no good

Everything was good besides the dirty and stench of the office “8x10” shack. Unhealthy smell.

The car smelt terrible, was missing a hub cap, scratched and dented all around, no arm rests or interior lights in the vehicle. I don’t understand why I even paid for insurance, totaling it would’ve been an upgrade. Never again going through Ace or Charlie Rentals.

Me gusto el tipo de carro y el precio

Worst car experience ever

We arrived at 11:59 am and the office was closed.