Cheap Business Class Flights to Germany

The pilots are good! Smooth landing! Poor crew service

We were rebooked from our original 7 am flight to a 9:25 am flight. We tried but could not get seat assignments upon online check-in. At the airport, the security officer almost did not let us through to the gate, since our boarding pass had no QR code and said "seat assignment at the gate." When we made it to the gate and asked for seat assignments, the gate agents kept telling us that they were not authorized to assign us seats and that we would be assigned seats 30 mins prior to departure. They referred us to the service center that would not help either. Since they also said that the flight was full, we were left in doubt if we were going to make it onto this flight. Finally, after everybody else's seats had been assigned, about 15 mins to departure they assigned us two separate seats. We could not sit together. Whoever designed seat assignment and boarding procedures at Alaska Airlines must have zero understanding of how to make such a process work smoothly and efficiently. We'll think twice before booking another flight with Alaska!

Wooooooooo

Free Wi-Fi provided during the trip is the most important feature which makes JetBlue outstanding from other airplane companies.

Boarding was 30 mins wait so that needs to become quicker also on board crew were not very friendly and food was disgusting i pre ordered Hindu vegetarian meal which is supposed to be curry and they served me Tagine on all 4 flights which was actually on the menu. Seats were not comfortable either not much on the drinks menu so i wouldnt recommend Delta.

I guess there’s no controlling it, but there was this huge man that sat in the middle seat next to me as I sat next to the window. He overflowed under and over the seat rest, and his elbow was always in my ribs, and his feet were constantly tapping, or stepping on mine. For a nearly an 11-hr o wrnight hour flight, he never sat still for more than 23 seconds, I timed it. The whole plane was sound asleep, and he kept poking and shifting and trying to be comfortable because he just didn’t know where to exist. And to think I paid extra for the main cabin to have more legroom. Too bad you can’t pay extra for just keeping your own space to yourself. It was absolutely exhausting

Lost luguage

Not worth of cost, for business class.

We were two couples travelling together with pre-booked seats also tougher. However, at the airport at check in we learned that we had been shuffled so that we were no longer together. The check in staff couldn’t help nor could they at the gate. However, once on board, a delightful crew worked some magic and persuaded, with charm, four people to move their own seats so that my group of four could sit together. And, for a nearly 12 hour flight, the cabin crew could not have been more attentive and “awake”, maintaining their energy levels right to the end of the flight - not easy to do on a long flight. The food was ok but not great but everything else was spot on. This is in contrast to our flight out (on Iberia 6845 from Madrid to Buenos Aires on 4th Feb) where the cabin crew could not have been worse. They were sullen, unhelpful, unfriendly and totally disinterested. They just stopped short of being directly rude. It was almost a joke as in “How to be a really bad member of the crew by giving the worst possible impression of the airline.” Had it not be for the quality of the return crew neither I nor any of the rest of our group would ever have flown Iberia again.

Crew were wonderful. The seats were tight as expected, The plane was dirty. Garbage was left behind from previous flight and gum stuck to my pants. I did not say anything to crew. I was not thinking but I guess I should have for the next passenger.

Hospitality was excellent. Crew members were very active and courteous. Air craft was neat and clean inside.

Great

Bag drop. Friendly and efficient. Check in unfriendly and lazy. Crew was one of the most unfriendly, unengaged and unhelpful crews I’ve ever encountered in business class. By far the worst. Flight over was quick and easy. Finally indignity. Lost my gf’s checked bag. Day two as I write and their incredibly insouciant attitude is not helpful. Flight home will be my last on such a poorly run airline. Thankfully Lisbon was spectacular!!!