We had a reservation at Asturias Airport, Spain. Anyway, the day before I called to confirm my booking and everything was fine. The next day, when we arrived at the airport Budget counter was closed. Apparently, they close at 10.00 pm even though they know your flight arrives at 10.20 pm. We were lucky to find a Budget employee leaving the terminal who came to help us. We got an extra charge of 70 EUROS for being late. Very disappointed with Budget.