Spirit Airlines

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Spirit Airlines

Contact details

Telephone:

801-401-2200 in the US, Canada, Puerto Rico, US Virgin Islands

Website:

www.spiritairlines.com

International: Please visit Spirit's website to look up the airline's phone number from international destinations.

Email: CustomerSupport@Spirit.com

Social

Twitter

U.S. Mailing Address: Spirit Airlines, 2800 Executive Way, Miramar, FL 33025

Spirit Airlines Check-in

Customers may check in online and print boarding passes starting 24 hours before scheduled departure, but no later than one hour prior to departure. A $10 fee applies to have an agent print a boarding pass at the airport..

Customers are encouraged to arrive at the airport two hours prior to scheduled departure for domestic flights and at least three hours prior to departure for international flights. Passengers are required to be checked in at least 30 minutes prior to departure for domestic flights, and 60 minutes prior to departure for international flights.

Mobile App

None.

Spirit Airlines baggage allowance

One personal carry-on item that measures 16 inches by 14 inches by 12 inches or smaller (i.e. backpack, purse, etc.) is allowed free of charge.

One standard carry-on item that measures 22 inches by 18 inches by 10 inches or smaller is allowed for a $35 fee.

One checked bag that is 62 linear inches or smaller and 40 pounds or lighter per passenger is allowed for a $30. Additional checked bags are allowed based on availability. A $40 fee applies to the second checked bag and an $85 fee applies to each additional checked bag. Any bag that weighs more than 99 pounds, measures more than 80 linear inches on any side or measures a combined 160 linear inches is not permitted.

There are some additional restrictions for travel to or from certain destinations. Please check Spirit's website for more information. 

Bag Drop

Passengers who pay baggage fees and check-in online ahead of time may use Spirit’s Fast Bag Drop at select airports. Signs at the airport will point you to Fast Bag Drop locations.

Fees vary based on check in times. Overweight and oversized baggage fees apply. Please visit Spirit’s website for additional baggage fee information.

Sports Equipment

A $75 fee applies for a bicycle or scuba tank.

A $100 fee applies for a surfboard (with a maximum of two surfboards in one bag).

Spirit Airlines legroom

Seat pitch: Depending on the aircraft, the seat pitch range is 28-37 inches.

Pre-arranged seating

Assigned seating at check in is free.  Seat assignments requested in advance will come with a fee between $1 and $50 per seat.

Big Front Seats (with advanced booking) will incur a $12 to $199 fee per seat.

Big Front Seats purchased as an onboard upgrade will incur a $25 to $75 fee per seat.

Flight Classes Available

Economy Class

Big Front Seats

Passenger change details

Customers can change reservations 24 hours or more before a flight’s scheduled departure time.

Modifying or cancelling a reservation online will incur a $115 fee per customer per booking.

Modifying or cancelling a reservation at the airport will incur a $125 fee per customer per booking.

Modifying or cancelling a group reservation will incur a $50 fee per customer per booking.

The name change fee is $70 per customer per booking.

Child fares

An infant younger than two years old may fly in an adult’s lap for free. When booking a reservation, indicate to Spirit that you will be traveling with a lap child.

Senior fares

Senior fares are not available.

Pets

Small pets may fly in the cabin (limited to four pets total per flight) for $100 per pet each way.

Carrying musical instruments

Standard baggage allowances apply. An instrument can be carried on if it complies with carry-on luggage restrictions. A separate seat may also be purchased for a large or fragile instrument that can’t be checked.

In-flight service

Snacks are available onboard for a fee. Prices range from $1 to $10 depending on the item. Drinks are available onboard for a fee. Prices range from $1 to $15 depending on the drink. In-flight Wi-Fi is not currently available.

Air miles

FREE SPIRIT Frequent Flyer Program

Members of the FREE SPIRIT program can earn miles by flying with Spirit or using one of the airline’s partners to accumulate award travel. Membership is free and members can redeem earned miles for award tickets.

$9 Fare Club

Members of the $9 Fare Club save an average of $75 per booking, get exclusive access to discounted fares and vacation packages, get up to 55 percent off baggage fees and get savings for fellow travelers.

Airline food link

Snacks are available onboard for a fee. Prices range from $1 to $10 depending on the item.

Drinks are available onboard for a fee. Prices range from $1 to $15 depending on the drink.

In-flight magazine

None.

Airline alliances

None.

Airline overview

Ultra-low-cost carrier Spirit Airlines is based in Miramar, Fla. and offers low airfares to destinations in the U.S., Latin America and the Caribbean, along with optional add-on services for a fee.

Flights

Spirit operates more than 200 daily flights to more than 50 destinations in the U.S., Latin America and the Caribbean.

Fun Facts

The airline initially started as Clipper Trucking Company, offering charter tours to popular entertainment destinations.

Spirit has a $9 Fare Club that gives members access to member-only sales that often feature single-digit fares! (Some past flights have only cost one cent each way.)

Spirit celebrated the launch of its service to and from Philadelphia by giving away free flights at the Independence Visitor Center.