For international flights, Air New Zealand recommends that you allow three hours.
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Carry-on: For flights to, from, and through the U.S., one bag, maximum total dimensions 45in (115cm), weight 15lbs (7kg), plus one personal item such as a purse, laptop or briefcase.
Checked: For long flights, including to or from North America, two bags. Maximum weight: business class, 70lbs (32kg); economy and premium, 44lbs (20kg). Infants are entitled to the same baggage allowance as adults. In addition, Star Alliance Gold customers are allowed one additional piece.
Excess charges: Vary by destination. Excess charges are only available from the Air New Zealand Reservations center (see telephone number below).
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Ticket details can be changed by calling the reservations center (telephone number below). Charges apply but vary by destination.
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At least in some instances Air New Zealand’s fare for children two to eleven is 75 per cent of the applicable adult fare, if accompanied by an adult. Check when you book your flight. Children over five traveling alone must pay full fare, and children under five are not allowed to travel without an adult.
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For a fee (NZ $50) and subject to space on the aircraft, pets such as cats, dogs, and small caged birds can travel as checked baggage on all domestic services. Combined weight of animal and cage cannot weigh more than 70 lbs (32 kg). Pets weighing more than 70 lbs (32 kg) can only be carried on jet services at a fee (NZ $75). Additional information regarding unaccompanied pet travel is available from the airline website.On international flights, pets must travel as cargo.
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Musical instruments not exceeding 100cm in length may travel as oversized luggage and are considered to be one standard piece of luggage. The maximum weight limit is 32kg.
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There is a total of 22 special meals available to meet religious and dietary needs. Special meals for children are available on long-haul flights. For entertainment, most international flights have an individual on-demand system.
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There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. Read about the food available in-flight on the airline's Cuisine and Wine page on its Web site; or see photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.
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Moby Dick, War and Peace, Leaves of Grass… Do you need to pack a weighty tome or will the in-flight magazine keep you happily occupied for the duration of the flight? Air New Zealand's in-flight magazine, Kia Ora, is published monthly. See what articles are inside this month's issue at the Kia Ora page of the airline's Web site.
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