Air New Zealand

You can request your seat when you book your flight, and Air New Zealand will do their best to accommodate you. They make every effort to seat groups and families together whenever possible and give special attention to seating elderly travelers, people with disabilities or special medical needs, and people traveling with children.

Ticket details can be changed by calling the reservations center (telephone number above). Charges apply but vary by destination.

On international flights, infants under the age of two will be charged 10 percent of the adult price if not occupying a seat but can travel for free on domestic flights. Children ages 2-11 will be charged 75 percent of the adult ticket price.

None.

On domestic flights, cats, dogs, and small caged birds can travel as checked baggage. The combined weight of the animal and its cage cannot weigh more than 70lbs (32kg). Pets weighing more than 70lbs (32kg) can only be carried on jet services at a fee (NZ $75). Additional information regarding unaccompanied pet travel is available from the airline website. On international flights, pets must travel as cargo.

Objects not suitable for the cargo hold, like delicate musical instruments, can be carried on board if notice is given to the airline and permission has been granted. You may have to pay a fee for this.

There are a total of 22 special meals available to meet religious and dietary needs. Special meals for children are available on long-haul flights. On board, there is Entertainment Magazine, which will detail all the entertainment available on demand, including movies, TV shows, music and games.

Airpoints is Air New Zealand’s frequent flyer program. Members earn Airpoints Dollars, which they can redeem at face value on any fare on Air New Zealand ticketed and operated flights. There is a fee of NZ$50 if you want to join the program, but that fee can be waived if you can prove that you’ve flown in business class on Air New Zealand before.

Read about the food available in-flight on the airline's Cuisine and Wine page or read reviews and see photographs of meals served at AirlineMeals.net.

Air New Zealand's in-flight magazine, Kia Ora, is published monthly but it was removed from all international flights in 2009. Now you’ll find it only on domestic flights. On international flights, Entertainment Magazine serves as a guide for on-board entertainment.

Air New Zealand is a member of the Star Alliance.

Beginning in 1940 with flying boat flights across Tasmania, and expanding in 1951 to a flying boat service known as the Coral Route—from Auckland via Fiji and the Cook Islands to Tahiti—Air New Zealand, headquartered in Auckland, now serves New Zealand, Australia and the Pacific islands with flights to and from North America, Europe and Asia.