Air Arabia

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+971 (2) 65580000


Customer Service Email:

Mailing Address:
Air Arabia
Sharjah International Airport
P.O. Box 132
Cargo Terminal

You can find Air Arabia on several of the most popular social media websites:

Google + Profile

Mobile Airline Apps:

iPhone App:iTunes Store
Android App:Google Play Store

Air Arabia Check-in

Passengers can check in online and print boarding passes from home. Online check-in opens at least 12 hours before departure. Check-in counters at the airport open 3 hours prior to flight departure time and close one hour before departure. Early check-in is available in selected airports.

Flight Status Information:

Arrival and Departure Information

Schedules for Air Arabia flights can be viewed online. Travelers must provide a departure city and destination to view monthly schedules. Updates and travel notices can also be viewed on the Air Arabia website.

Delay Frequency

Air Arabia has an overall delay rate under 27 percent. Seventy-three percent of flights arrive as scheduled. Approximately 72 percent of flights depart on time. Less than 4 percent of flights are cancelled or diverted. The average delay is 20 minutes.

Air Arabia baggage allowance

Air Arabia’s free baggage allowance permits each passenger to bring one carry-on into the cabin. Additional items must be checked. Fees apply to all checked luggage.

Carry-On Bags:

Passengers are permitted to bring one suitcase into the cabin. Carry-ons must weigh less than 22 pounds. Hand baggage must measure less than 22″ by 16″ by 8″, including wheels, pockets, and handles.

Checked Baggage:

Passengers may purchase a checked baggage allowance of 44, 66 or 88 pounds. The allowance includes an unlimited number of pieces. However, each bag must weigh less than 70 pounds. Additional charges apply if the purchased allowance is exceeded. Pre-book your baggage online, over the phone or by visiting a sales office and save up to 90% on airport baggage charges. Only 44 lb baggage allowance may be purchased at the airport. View baggage allowance rates here.

Fragile Luggage:

Fragile items are not permitted in checked luggage. Air Arabia is not responsible for any damage claims, and the airline reserves the right to refuse carriage.

Sports Equipment/Oversized Items:

Passengers may purchase a checked baggage allowance at the airport or while making reservations. The maximum weight allowance for a single item is 70 pounds. The combined dimensions must be less than 62 inches.

Air Arabia legroom

Air Arabia’s planes have all-economy class cabins. Legroom allowances are generally the same for all passengers with a seat pitch of 31 – 32 inches. Travelers who require extra legroom can upgrade to bulkhead or exit row seats.

Pre-arranged seating

Seats are assigned at check-in. Passengers may also select a seat of their choice while making reservations. Fees apply to this optional upgrade.

Air Arabia manages a fleet of Airbus A320-200s. Seats are arranged in groups of three on each side of the aisle.

Passenger change details

Travel plans can be modified up to 24 hours before departure. Changes can be completed online, by phone or at an airline office. Fees apply to all voluntary ticket changes. Some charges are nonrefundable.

Child fares

Special Air Arabia tickets are available for children under 12. Infant tickets are provided to passengers under 2. Minors under the age of 12 are not permitted to travel alone.

Senior fares

Senior discounts are not available on Air Arabia’s low-cost flights. However, the airline does offer a price guarantee.


Service dogs that accompany disabled passengers are permitted on Air Arabia flights. Other animals and pets will not be accepted.

In-flight service

Air Arabia offers several in-flight entertainment options, including pre-selected movies and TV shows, through its exclusive Fun Onboard program. Passengers are also invited to participate in talent shows, trivia games and giveaways. Special activities are available for children including drawing and face-painting.

Air miles

To reduce costs, Air Arabia does not have a loyalty program. However, the carrier does have an airline credit card that allows members to earn points on purchases.

Airline food link

Air Arabia offers a wide selection of international meals that can be purchased during the flight or at booking. A la carte food options include breakfast items, salads, sandwiches, wraps, hot meals, desserts and beverages. View the full menu here.

In-flight magazine

The Air Arabia in-flight magazine Al Nawras is available on all flights. It includes news, aviation articles, destination profiles, lifestyle features and an activity section for children.

Airline alliances

As a member of the Arab Air Carriers Organization, Air Arabia is partnered with 24 regional airlines. Affiliates include Gulf Air, Etihad Airways, Emirates, Iraqi Airways, Kuwait Airways, Middle East Airlines, Qatar Airways, EgyptAir, Air Cairo, Royal Air Maroc and others.

Airline overview

Air Arabia was established in 2003 by the Sharjah government. Today, the low-cost carrier is a publicly traded company listed on the Dubai Financial Market.

Air Arabia’s primary hub is the Sharjah International Airport. The airport is located in the Dubai-Sharjah-Ajman metropolitan area of the United Arab Emirates.

Air Arabia Q&A:

•What is Air Arabia’s policy for carry-on baggage?
All passengers may bring one carry-on into the cabin. Carry-ons must weigh less than 22 pounds and meet standard size limits.

•What are the costs and seating options on Air Arabia?
Air Arabia is a low-cost carrier that offers all-economy service to domestic and international destinations. Tickets are priced competitively. However, passengers must pay additional fees for food, checked luggage, seat reservations and other services.

•Are other airlines partnered with Air Arabia?
Air Arabia has an extensive network of affiliates from the Arab Air Carriers Organization. Partners in the Middle East include Emirates, Etihad Airways, Gulf Air and Qatar Airlines. Air Cairo, Air Algérie, EgyptAir, Royal Air Maroc, Tunisair and Turkish Airlines are also affiliated with Air Arabia.

•What is the route map for Air Arabia?
Air Arabia provides an interactive route map online. A complete list of Air Arabia destinations can be viewed here

•What are Air Arabia’s main destinations?
Air Arabia flies to 90 cities in Europe, Asia, India, North America and the Middle East. Its most popular destinations are within Saudi Arabia, the United Arab Emirates, Morocco, India and Egypt.

This information is subject to change. Please confirm all fees and details with your airline before booking.

Air Arabia was last modified: June 26th, 2019 by Melisse Hinkle
Author: Melisse Hinkle (271 posts)

A New England native but explorer at heart, Melisse has traveled throughout North America, biked through rice paddies in Bali, seen the Northern Lights in Iceland, walked alongside llamas in Machu Picchu and made her way around Europe while studying abroad in London. She is the Head of Content and Social Media for North America at Cheapflights.