Airport Guide to Mexico City/Benito Juarez International (MEX)

Airport Name
Mexico City/Benito Juarez International Airport (English)
Aeropuerto Internacional Benito Juarez (Official/Spanish)

Airport Location
The airport is located eight miles east of Mexico City.

Terminals
2

IATA Code
MEX

Telephone
+52 (0)5 571 3600 or +52 (0) 571 3007

Airport Overview

Named after Mexico’s former president, Benito Juarez International Airport, also called Mexico City International Airport (MEX), is situated in the densely populated capital, Mexico City. It is the country’s busiest airport.

In spite of developments, though, Mexico City International is far from being adequate for the huge number of travelers who use it each year. This is due to the fact that it is completely surrounded by buildings, making expansion of the airfield impossible. Long queues and delays are common occurrences, which is why many travelers use Toluca Airport as an alternative.

Fortunately, however, Mexico City International offers much in the way of amenities, including a wide selection of dining and retail establishments, as well as business and conference facilities, most of which are located in Terminal 2. Terminal 1, by contrast, is old and outdated and lacks sufficient signage and lighting.

Terminal Transfer

Comprising two terminal buildings, Terminals 1 and 2 are 1.9 miles apart and separated by runways. The Aerotren monorail transports passengers between each terminal every 11 minutes. You’ll need to show your ticket stub to get a ride.

Getting into Town

Train: The metro station is just across the parking lot. To get to central Mexico City, jump on line 5 (at the airport), change to line 1 at Pantitlan and hop off at Insurgentes.

Taxi: Pre-paid taxi tickets can be purchased at the Transportacion Terrestre booth in baggage reclaim. Do lock your doors when traveling.

Bus: There is no public bus service at the airport, although there are a number of private companies with buses to cities near Mexico City.

Car Parking

The parking area at Mexico City International has capacity for 1,971 cars.

Information Desks

Information desks are located in the Domestic Arrivals lounge A and at the International counters in lounge F.

Airport Facilities

Money and communications: ATMs, currency exchange, postal services and mobile-phone rental.

Luggage: There are left-luggage and lost-and-found facilities in Terminal 1. Luggage carts are available in both terminals. In exchange for a tip, porters are available to assist with carrying and moving your baggage.

Conference and business: Located on the second floor of concourse D, the International Business Club has an auditorium, meeting rooms, workstations, Internet and catering services. The Hilton Mexico City Airport Hotel features a business center equipped with fax, printers, photocopiers and Internet, as well as secretarial courier services. Various airlines’ executive lounges also offer business facilities.

Other facilities: Pharmacies, emergency first aid, a shoeshine stand, massage parlor, smoking rooms and an Internet cafe in Lounge E. There are electric vehicles in Terminal 2 to transport the disabled, the elderly and pregnant women.

Wi-Fi: Wi-Fi is available in the terminal areas. The first 15 minutes are free, after which you will have to pay. Free Wi-Fi is available if you make a purchase at Starbucks; the password will be printed on your receipt.

Shopping: With more than 160 retail outlets stocking everything from books, magazines and music to clothing, footwear, cosmetics and jewelry, Mexico City Airport is a shopper’s delight. Popular stores include Aeroboutiques, Bijoux, Duty & Tax Free, Dulces de Mexico, Fiesta Arts & Crafts, Mex Souvenirs, Mexicanissimo and Satsuki.

Food and drink: Eighty food and beverage venues serve a wide variety of sit-down meals, fast foods, snacks, and drinks of all types. Popular establishments include El Globo, Cake and Bread, Starbucks, 100% Natural, Apetito, Arrachera House, Bocadillos Finos, Burger King, China Bistrof, Cinnabon and Comina Rapida, to name a few. Medas Bar offers Internet access.

 

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