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Queries about the site

Cheapflights welcomes any questions or feedback you have about our site.

Before contacting us please make sure you have read our FAQ, which explains the full range of services we offer. Most of the questions we receive have already been answered in this guide, so it should be your first port-of-call if you need help.

For assistance with finding a flight, please read our guide on How to use Cheapflights. And if you still want to send us a message, visit our Feedback page. We regret that we are unable to respond to individual booking enquiries or quote requests.

Queries about deals booked via Cheapflights

Cheapflights is not a travel agent and does not sell tickets. We are a flight deals publisher that connects you with third-party suppliers offering the best airfares.

If you have a query about an existing booking, you need to contact the company that sold you the flight. For an explanation of how Cheapflights operates and who you should speak to about your query, please visit our Flight Reservations FAQ.

Queries about corporate or consumer press

For all enquiries related to press, please email press-inquiries@cheapflights.com.