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United Airlines flights and information

Airline Overview

The world's fourth largest airline in terms of passengers transported, United flies to domestic and worldwide destinations and carries more international passengers than any other carrier in the country.

Telephone

Reservations: 1-800-UNITED-1.

Website

www.united.com

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Check-in

United advises passengers to check in 90 minutes before departure for domestic flights and two hours before departure for international routes. You can also check-in online from 24 hours before travel until one hour before on domestic flights and two hours before for international flights. You may also check in at self-service airport kiosks.

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Baggage

Carry-on: One carry-on item and one personal item, such as a laptop, is allowed per passenger. The carry-on item must not exceed 45 linear in (length + height + width).

Checked: On domestic and international flights, two items are allowed. Items must not exceed 50lbs each and linear dimensions of 62in. For flights to Brazil, two items are permitted with a maximum weight of 70lbs per bag.If you use Each Check-In from united.com, then your first checked bag is $15, and your second is $25. If you pay at the airport, your first bag is $20, and your second is $30.

Excess: Oversized and overweight bags will be charged an excess fee. No bag, however, will be carried if it has linear dimensions greater than 115 inches, or weighs more than 100lbs. If your bag is more than 62 inches, then it will cost you $175 per bag; if it weighs more than 100 pounds, it will cost $100, and extra baggage will result in a $125-$250 fee, depending on how many extra bags are checked in.

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Legroom

Seat pitch: 31 inches.

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Pre-assigned Seating

Can be booked online.

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Passenger Change Details

Changes can be made online if you are a Mileage Plus customer with an e-ticket and a password and online profile. Any difference in fares will be automatically calculated, and billed to your credit card if the difference is more, or automatically refunded if it is less. Bookings made through travel agents must be changed through the agents.

 

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Child Fares

One infant, under two years old, can travel for free within the U.S., San Juan, U.S. Virgin Islands and Canada when accompanied by an adult. Call the reservations number to inform the airline that the child will be traveling on your lap. Children can also travel in a seat for 50 per cent of the price of an adult ticket. To purchase a seat for an infant, call the reservations number listed below. Children five to seven can travel unaccompanied on non-stop and direct routes and children eight to 12 can travel unaccompanied on all United flights. Fees apply for unaccompanied minors. Children 12 to 17 are allowed to travel as adults.

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Senior Fares

Available for those over 55 if you're a member of Silver Wings Plus. The program includes discounts on airfares as well as the chance to earn extra air miles.

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Pets

Dogs or cats can travel in the cabin, as checked luggage or unaccompanied as cargo. For other pets, you need to contact United reservations at 1-800-UNITED-1. There is a cost of $85 each way.

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Carrying Musical Instruments

Standard baggage allowances apply. A separate seat may be purchased to carry a large or fragile instrument instead of checking it. It's a good idea to make arrangements for large instruments prior to the date of departure. Checked items that exceed the standard allowance are subject to additional fees.

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In-flight Service

Soft drinks are always free on every flight, alcoholic beverages are always available for purchase on every flight, a la carte snacks are available for purchase on every flight over two hours, and other snack boxes and meals are available for purchase on flights more than 3 hours. Movies and television programs are shown on all flights.

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Air Miles

Mileage Plus, the frequent flyer program for United, allows passengers to earn miles when flying with United or any of their partners.

 

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Airline Food Link

There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. Check out the details of your flight's meal plan and see photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.

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In-flight Magazine

Moby Dick, War and Peace, Leaves of Grass… Do you need to pack a weighty tome or will the in-flight magazine keep you happily occupied for the duration of the flight? United's in-flight magazine, Hemispheres, is published monthly. It is available on every flight and can be read online.

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Airline Alliances

United is a member of the Star Alliance.

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