U.S. Mailing Address:
Frontier Airlines, Inc., 7001 Tower Rd., Denver, CO 80249-7312
Online check-in is available between 24 hours and one hour before scheduled departure time. Follow the "Bag Drop" signs to check your bags (at all airports except Baltimore, Cleveland, Branson, MO, Grand Rapids, MI, Chicago-O'Hare and South Bend, IN. There are curbside Bag Drop lines at Denver, Las Vegas, Los Angeles, and Washington, D.C. – Reagan National.
Check-in at the airport using self-service kiosks no later than 45 minutes before your departure for domestic flights and 60 minutes before departure for international flights.
Passengers may also check-in at the counter at all airports.
One carry-on measuring 9.5" height + 15.5" width + 24" length (maximum dimensions) and weighing 35 pounds. One piece of carry-on baggage and a personal item, such as a handbag.
Depends on the fare class. Classic Plus and Classic travelers may check two bags free of charge. The checked bag fee for Economy and Classic passengers is $20 for the first bag and $30 for the second bag. Each bag may not exceed 50 pounds.
Items weighing more than 50 pounds incur a $75 fee. Oversize bags exceeding 62 linear inches (length + width + depth) are charged $75.
Self Tag kiosks
Self-Tag kiosks are available at most of Frontier’s airports.
Bag fees, including excess, are based on the fare option - Classic Plus, Classic, Economy or Basic. Overweight and oversize fees are charged if applicable.
Main Cabin seat pitch: 30-31 inches. 36 inches in STRETCH
Classic Plus, Classic, and Economy passengers may assign their own seats at the time of booking. Pre-assigned seats are first-come, first-served. These passengers may also choose or change their seats when checking in online up to 24 hours before the flight. Basic Fare Option passengers may assign a seat at the time of check-in.
Ascent and Summit level members of the EarlyReturns® mileage program are automatically assigned seats when they make their reservation.
Changing an itinerary is free for Classic Plus and Classic travelers, costs $50 for Economy passengers and $100 for Basic flyers.
An alternate flight change is free for Classic Plus travelers, costs $25 for Classic, $50 for Economy flyers and $100 for Basic travelers.
Changing a name is free for Classic Plus travelers, $50 for Classic and Economy passengers and $100 for Basic passengers.
Infants may be seated in an adult’s lap for free.
Frontier Airlines doesn’t offer senior fares.
Pets are welcome in the cabin. The fee is $125 for passengers on a Basic fare or $75 for those on Classic Plus, Classic and Economy fares. Advance reservations (800-432-1FLY (1359)) are recommended; pets cannot be booked online. Pets are accepted in cabin on all domestic Frontier flights and on international flights to and from Costa Rica, the Dominican Republic, and Mexico. Pets are not accepted on flights to and from Jamaica.
Musical instruments such as guitars, violins, cymbals, etc must fit into available space at the time of boarding; otherwise, the item will be gate checked and delivered to the jetbridge at the next stop. Large musical instruments such as cellos, which will not fit into the overhead bin may only be carried on board the aircraft if a seat is purchased (Rule 215 of the Contract of Carriage).
Snacks and beverages are available for purchase. Classic Plus and Classic flyers received free non-alcoholic beverages on flights of more than 200 miles and Classic Plus passengers receive an alcoholic or premium non-alcoholic drink on flights of more than 200 miles. Inflight TV and Movies are available for a fee - $3.99 for flights of less than two hours; $5.99 for flights of between 2 and 3.5 hours and $7.99 for flights of 3.5 hours plus. Gogo powers Frontier's inflight WiFi. Prices vary by length of flight but a Traveler Pass can be pre-purchased for $24.95.
Frontier’s frequent flyer program is called EarlyReturns.
Frontier doesn’t publish an in-flight magazine.
Frontier codeshares with Great Lakes Airlines and has interline ticketing agreements with other airlines such as Air New Zealand, Hawaiian Airlines and American Airlines which allows travelers to fly on both airlines with one electronic ticket.
Republic Airways Holdings Inc owns Frontier Airlines, along with Chautauqua Airlines, Republic Airlines, and Shuttle America. Frontier has been flying for two decades, employs about 5,000 aviation professionals and operates more than 350 flights each day. With a hub at Denver International Airport, Frontier flies to more than 80 destinations around the United States, to Costa Rica, the Dominican Republic, Jamaica, and Mexico.
5 reasons to fly with Frontier Airlines
Low-cost model: Unbundled pricing means travelers know exactly what they are paying for.
Flying to / from secondary airports makes for a less busy (and cheaper) journey.
Loyalty Program: EarlyReturns frequent flier program - Frontier and Great Lakes Airlines’ codeshare to offer connections to smaller cities when connecting from a Frontier flight in Denver, Las Vegas, Los Angeles, and Phoenix.
EarlyReturns: Frequent travelers receive additional privileges and benefits, such as two free checked bags.
Frontier Airlines has some of the cutest livery in the skies. Animals include Jack the rabbit, Grizwald the bear, Foxy the fox, Flip the dolphin, Larry the lynx, Hector the sea otter and Sal the cougar.
Frontier Airlines is the Exclusive Airline Sponsor of Denver Zoo, supporting animal preservation and conservation.
Flying from George Bush Intercontinental Airport, Houston’s larger airport, means increased convenience and flexibility for travelers.
Frontier’s EarlyReturns program has some of the lowest level award tickets of all the airlines.