Emirates Check-in
Online check-in opens 24 hours before the scheduled flight departure and closes 90 minutes before.
Check-in desks at the airport close 90 minutes before departure for those checking baggage into the hold or 60 minutes before departure for passengers with carry-on bags only.
Mobile check-in is also available.
Emirates baggage allowance
Carry-on: One bag is permitted, not exceeding 15lbs in weight or 22in x 15in x 8in in size.
Checked: For all flights to and from the United States and Canada, two bags are permitted with maximum weights of 55lbs per bag. Check Emirates’ website for all other flights.
Excess: Charges depend on destination. Fifteen percent discount when excess baggage is pre-booked online.
Emirates legroom
Seat pitch: 31-34 inches.
Pre-arranged seating
Available on a first come, first served basis at check-in, either online or at the airport desk. If checking-in online, select your seat using a map of all available seats.
Passenger change details
Call the appropriate Emirates office to make changes to bookings. An administrative fee will apply, plus any difference in the cost of the new ticket. No name changes are permitted.
Child fares
Discounts are available for infants under the age of two and children between the ages of two and 11. Check with the airline when booking.
Senior fares
Pets
No pets can travel in the cabin, but they may be carried in the hold depending on the policy of the arrival country. To book pet travel, call the airline in advance.
Carrying musical instruments
Musical instruments can be carried on Emirates flights in three different ways: in the hold as checked baggage, as cabin baggage or on extra seats in the cabin.
In-flight service
Complimentary hot meals and drinks are available on all flights. In-flight entertainment consists of on-demand video and television with more than 130 films, as well as SMS, email and telephone facilities.
Air miles
Skywards is the frequent flyer program for Emirates and Sri Lankan Airlines.
Airline food link
A sample menu for an economy flight is available at the Emirates' website. Or, see photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.
In-flight magazine
Emirates' in-flight magazine, Open Skies, is published in English and Arabic.
Airline alliances
Airline overview
Emirates Airline, headquartered in Dubai, United Arab Emirates, is the largest airline in the Middle East and serves destinations in over 60 countries across six continents. Its main hub is Dubai International Airport. In 2011, Air Transport World awarded Emirates Airline “Airline of the Year” for its commitment to safety, punctuality, and customer service.