Phone Reservations and Information: 1-800-UNITED-1
Online Reservations and Information: www.united.com
Passengers should check in at least 90 minutes before takeoff for domestic flights. Travelers can check in online up to 24 hours before departure and until one hour before departure. There are self-service stalls conveniently located at the airport.
Carry-on Baggage: Each passenger is allowed one carry-on bag and one smaller item like a laptop or a tote bag. Carry-on baggage must not exceed 14 inches x 22 inches x 9 inches.
Checked Baggage: Within the U.S. and Canada, there's a charge of $25 for one bag and a charge of $35 for two bags. Bags must weigh in at less than 50 pounds each.
Excess Baggage: Bags that exceed dimensions of 115 inches or weigh more than 100 pounds are not permitted. Oversize bags weighing less than 100 pounds or having dimensions less than 115 inches will be subject to excess baggage fees.
There is a seating pitch of 31 inches.
You can book pre-arranged seating online.
Tickets are not refundable, but changes to tickets can be made online. All changes are subject to an administrative fee along with charges for any differences between the original fare and the new fare.
There are no children's fares as such, but kids under two can fly free on an adult's lap.
Senior citizen fares are sometimes available. Check with us before booking a flight.
Small dogs, cats, birds and rabbits are allowed to travel in the cabin when confined in a carrier and accompanied by a passenger. Pets count as a carry-on bag, and there's a charge of $125 for a pet to travel each way.
An instrument may be taken on board as a carry-on bag when it is smaller than 45 inches and fits beneath the seat in front of you or in the overhead storage area. Instruments too large to qualify as a carry-on can be checked as baggage and carried in the hold as long as they are smaller than 62 inches, weigh less than 50 pounds and are contained in a hard case. A seat can be purchased for your instrument if it is larger than 62 inches or if you would prefer not to transport it as checked baggage.
Soft drinks, milk, tea, coffee and alcoholic beverages are always available. Non-alcoholic beverages are free, and there is a charge for alcoholic beverages. Snacks are available for purchase on flights longer than two hours. Snacks and meals are available for purchase on flights longer than three hours. Films, DIRECTV, music and video games can be enjoyed during flights.
United's frequent flier program is called Mileage Plus.
A wide variety of meals are available for passengers on flights longer than three hours. Culinary selections include North America Premium Cabin Dining, Special Meals and Economy Dining.
Hemispheres is United's inflight magazine. Hemispheres is available to passengers on every flight and is published once a month.
Continental Airlines, originally called Varney Speed Lines, began flying in the southwestern U.S. in 1934. It was renamed Continental Airlines in 1937, and in the 1960s, it expanded U.S. operations with the addition of jet planes. In 2011, Continental debuted the first eco-friendly bio-fueled flight.
In November 2011, Continental was acquired by United Airlines. In March 2012, the two carriers merged systems, combining the United name with the Continental logo. Both carriers experienced losses during the recession. By joining forces, they hope to save more than $1 billion annually.
Together with United, Continental Airlines now flies to more than 1,000 destinations worldwide. Headquartered in Chicago with hubs in Denver, Washington, D.C., Los Angeles and San Francisco, the airline now offers flights to more U.S. destinations than any other carrier. Continental Airlines merged passenger service, frequent flier and online systems with United Airlines in March, 2012. Visit United's airline guide for more information.