Find Van rentals in Providenciales

I had requested a minivan. The rental place didn’t even have minivans. I wanna make it clear that it’s not that they were all rented out, I mean that they did NOT own any minivans. They, and Kayak, lied to me about the vehicle I was going to get. Imagine my surprise when I get there, with a family of 5 and a ton of luggage, and they only have a tiny SUV. Oh, and by the way, the seatbelts did not lock, so my toddler’s car seat was never properly secured

Booked mid size Kayak rental, local Payless branch said it came through as economy and they have nothing to do with Kayak or even the corporate Payless/Avis branch. They declared the Kayak pricing was irrelevant. I ended up paying 30% more for an economy car through that local branch because I couldn’t get to another rental company without walking a mile with my luggage. Felt like a scam by everyone… Kayak, Avis/Payless, and the local car rental company acting on Payless’ behalf.

So we got “upgraded” to the worse looking car on the lot. It had a bullet hole in it, the headlights were so “fogged” wasn’t sure would be able to see at night. Rear panel on the passenger’s side was basically “glued” together from previous damage, scratches all over, inside the upholstery was stained and dirty, the key fob didn’t work, basically this was a POS car. In addition I had to write my credit card number down on a piece of paper for them, now I’m checking everyday to see if unknown charges appear.

Excellent service

I have never had a better car rental experience ever and I have traveled all over the world renting cars. It started with a call the day before arrival to confirm the reservation and answer any questions. Upon arrival they were literally cheering my groups arrival at the desk in the airport. It was wonderful! We were escorted out of the airport directly to the car that they had waiting outside the airport. Never had that before. But the best part of the entire rental was on the last day when 30 minutes before departing for the airport I could not find the keys. I called the local office and Mary Ann Bagvio answered and told me not to worry they would come out to the house we were staying at and get us to the airport. As it turned out with the keys that they brought we were able to open the trunk and found the missing keys. The other lady who came with Mary Ann, Marraey who was just as sweet and helpful drove the car back to the airport for us and Mary Ann personally delivered us to the front door of the airport with ample time to catch our flight. Customer service doesn't get any better!! I will be a loyal Sixt customer forever!!

Pick up and check-in was very smooth and efficient. Lot only 3 min from the airport. Staff was friendly and vehicle met my expectations. Only concern was that I purchased insurance at the time of booking at $11/day and they said that was third party insurance and that I should buy directly from them at $11.95/day so I did just to be safe. Felt a bit taken advantage of.

The service was FANTASTIC, the staff was MORE than pleasant and nice, the back door was left open and battery died and they came IMMEDIATLEY and jumped started our vehicle and showed us to make sure it didnt happen again. i CANNOT say enough about the customer service and friendly staff at this location. Will be renting from them again PRONTO!!!!

The car given to me were the worse cars on the lot. First car had a broken air condition and the replacement car had a broken radio that displayed only in Chinese. It absolutely sucked driving in silence all week.

You don’t have a choice of right or left hand drive so be prepared! The staff was willing to try to accommodate our needs but changing cars would have doubled the price.

It is a very good call to rent a car in Providenciales. It was really nice having the flexibility. What a great place.

When we arrived we were told they did not have a car like what we reserved and that the car we could use was a “help” to us instead of us being stranded. They would swap cars once “and if” the car we reserved came back but they had no way of being sure when or if it would be returned. When I asked if we could just keep the car they had I was told it was an upgrade and would cost me an additional $200. I said we would take the loaner and wait to get the car we reserved. The loaner was a very old and worn out Toyota Corolla it turned out, hardly an upgrade with rusted parts and an emergency signal that stayed on the whole time. Needless to say they never called or swapped cars.

Car wasn’t there when we arrived. Oversold and ended up without a car. Pathetic.

The app indicated a car was booked but when called the location to check was told there were no cars available.

I paid for an upgrade but I was offered one horrible car after another. Even the car I finally got was horrible and ver sorry inside. Other people receive better cars from what I could see. They had a full inventory of cars in their lots but they chose all the horrible beat up damaged cars to me and my family. We changed cars 4 times after more than an hour wait to see if they would make it better I gave up and chose the option I was given and left.