Two-terminal Zurich Airport is also known as Kloten Airport. It is Switzerland’s largest international airport. The national flag carrier, Swiss International Airlines, has its hub there. Travelers are well looked after at Zurich Airport with nursery facilities, day rooms, a VIP service and more than 65 shops, restaurants and bars. www.zurich-airport.com
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The terminals are connected internally on three levels.
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Rail: The airport has a Swiss Federal Railways Station located under Terminal B, with trains to central Zurich and many city and tourist destinations across Switzerland.
Taxi: Taxis (tel: +46 (0)1 800 7777) can be found outside terminals 1 and 2. Bus: The bus terminal is located next to car park 2; several regular bus lines serve regional towns and villages. An excellent night bus network connects the airport to destinations all over Switzerland.
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There are three covered parking lots next to the terminals and a further lot a short distance away. The open-air P60 lot provides remote long-term parking and is linked to the airport by bus. Valet parking is available.
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Money and communications: There are banks, which also provide bureau de change services, a post office and nine FASTpoint terminals providing telephone, fax and photocopying facilities. Wireless Internet is available too.
Eating and drinking: Restaurants, coffee shops, snack bars and take-away facilities are available.
Shopping: Shops, including duty-free, are available. There is an Airport Shopping Center, one level above check-in area 3.
Luggage: There is a lost property office which deals with Swiss enquiries. A porter service is available. Trolleys are available free of charge. There is a luggage storage desk in Terminal 1 Arrivals; lockers are available too.
Other facilities: The airport has a medical and dental center, pharmacies, prayer rooms and nurseries.
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Hotels close to the airport include the Hilton Zurich Airport (tel: +46 (0)1 828 5050) and Novotel Zurich Airport Messe (tel: +46 (0)1 829 9000). Other nearby hotels include the Movenpick Hotel Zurich-Airport, Best Western Hotel Airport, Coronado Hotel, Movenpick Hotel Zurich-Regensdorf and the Walhalla Hotel. Many Zurich and nearby hotels offer a shuttle service.
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Facilities include accessible toilets and telephone booths, ramps and elevators. Disabled parking spaces are available in parking lot 2. There are special assistance desks in the Departures halls for travelers with special needs; passengers using this service should report no later than 90 minutes before departures. Passengers requiring wheelchairs and special assistance should inform their airline prior to travel. Porters can be hired to assist disabled travelers between the airport and the railway station.
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The Unique Conference Center (tel: +46 (0)43 816 3422) has 36 rooms of varying size accommodating up to 120 people, and facilities for business seminars, meetings and conferences. The conference center reception desk also offers a fax machine, photocopier, telephone booths, shredder, secretarial services, interpreting and flight and hotel reservations.
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