A gateway to the west of Ireland, Shannon Airport was first opened in 1945. A new terminal opened in 2000. Eight airlines fly from the airport, including Continental, US Airways and Delta. Aer Lingus, Ireland's national carrier, and Ryanair, its low-cost rival, are the largest airlines at the airport. In 2006 3.6 million passengers used the airport. www.shannonairport.com
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Taxi: Taxis drop off passengers on the Departures courtyard outside the terminal building. There is a taxi desk in the Arrivals hall (tel: +353 (0)61 471 538).
Limousines: Vip Chauffeur (tel: +353 (0)86 8175500; Web site: www.vipchauffeur.net) provides personal chauffeur services to and from the airport.
Bus: There is a regular bus service to Limerick station. Coach: Coaches are operated by Bus Eireann (tel: +353 (0)61 313 333; Web site: www.buseireann.ie), with regular services to Limerick and Ennis bus stations; a Bus Eireann desk is located in the Arrivals hall (tel: +353 (0)61 474 311). Citylink provides four daily direct coach services to Galway.
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Short- and long-term parking is available in some 2,000 spaces. The short-term parking lot is located directly opposite the terminal building.
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Money and communications: There are bureau de change, full banking facilities and ATMs in the terminal.
Eating and drinking: There is a self-service café on the first floor before check-in, as well as a bar. The bar in the Departures lounge is open 24 hours a day.
Shopping: There are Irish gift shops, a food store/newsagents and a mobile telephone/Internet access store between check-in and the Arrivals hall. There are duty-free shops in the Departures lounge (tel: +353 (0)61 4775 047).
Luggage: A baggage service is available via the Airport Operations Office (tel: +353 (0)61 712 408); passengers should also contact this number for lost property enquiries. A porter can be summoned via the telephones situated throughout the terminal.
Other facilities: There are two nurseries, located in the Departures lounge and Arrivals concourse.
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The Shannon Great Southern Hotel (tel: +353 (0)61 471 122; Web site: www.greatsouthernhotels.com) is a two-minute walk from the airport. The Lynch Clare Inn Hotel (tel: +353 (0)61 368 161), Oak Wood Arms Hotel (tel: +353 (0)61 361 500), Quality Hotel Shannon (tel: +353 (0)61 364 588) and Shannon Shamrock (tel: +353 (0)61 361 177) are also close to the airport. Hotel reservations can be made at the information and reservations center on the Arrivals concourse (tel: +353 (0)61 471 664).
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The airport has elevators, specially adapted pay phones and vending machines, disabled toilets and ramps located throughout the terminal. There are two clearly marked spaces to pick up and drop off disabled travelers in front of the Terminal. Disabled parking at long-term rates is available in the short-term parking lot, with spaces located adjacent to Terminal entrances. Passengers requiring special assistance should inform their airline prior to travel.
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Airlines and groups can request executive lounge facilities for corporate events, press launches and business meetings. For details during normal business hours, passengers should contact the Terminal Manager (tel: +353 (0)61 712 295) or, outside normal hours, the Duty Airport Manager (tel: +353 (0)61 712 241).
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