Lisbon Portela Airport is, like Faro and Oporto airports, run by Aeroportos de Portugal. It is very close to Portugal’s capital city – just 4 miles from it – and looks after more than 11 million passengers each year. There are plans for a new airport in Lisbon, which is expected to open in 2017. www.ana-aeroportos.pt
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Taxi: Metered taxis are available 24 hours a day and are situated outside the Arrivals and Departures areas.
Bus: The Carris AeroBus no.91 runs to the city center (journey time: 20 minutes) and to the Cais do Sodre railway station. Local buses nos.5, 22, 44, 45 and 83 reach several destinations in Lisbon. A Scotturb airport shuttle bus also operates to Estoril and Cascais; tickets are available from the driver.
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There are short- and long-term parking options. P1 and P2 are short-term parking lots with direct access to the terminal. P1 is located near Departures and P2 is next to Arrivals. P3 is a long-term outdoor parking lot. The short- and long-term parking lots are located to the right of the terminal at the entrance to the airport. A free airport bus shuttle service links the parking lots and the terminal.
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Money and communications: Facilities include a bank and a post office in the Departures area and bureau de change in the Departures and Arrivals areas. ATMs situated throughout the airport.
Eating and drinking: There is a wide range of restaurants, snack bars, cafés and fast-food outlets in the Departures area.
Shopping: There are many shops, including duty-free.
Luggage: A baggage storage facility is open daily on level 2 of parking lot P2. The lost property office is located in the police office, in the Departures shopping area (tel: +351 (0)21 849 6132).
Other facilities: An insurance desk is located at the check-in area. There are baby care areas, a first aid room in the Arrivals area, and showers at the Departures boarding lounge.
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There are no hotels at the airport. Nearby hotels include the Radisson SAS Hotel Lisboa (tel: +351 (0)21 004 5000), the Holiday Inn Lisbon (tel: +351 (0)2 004 4000), Marriott Lisbon (tel: +351 (0)2 723 5400) and the Holiday Inn Continental (tel: +351 (0)2 004 6000).
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There are ramps, elevators, specially adapted telephones and toilets. Wheelchairs can be provided by airlines and airline staff can also help wheelchair passengers through customs and immigration; passengers should request any special assistance upon booking a ticket. Disabled car parking spaces are available. There are two elevators to take passengers to different levels.
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The Icaro Lounge, Apolo Lounge and Ulisses Lounge, on level 2 of the Arrivals area, can provide basic facilities including Internet, pay phone and fax. Conference and press facilities are also available; contact Lisbon Airport Public Relations Service (tel: +351 (0)21 841 3500) for further information. Various airlines also provide lounges.
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