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Airline Guide for Air Berlin

Airline Overview

Air Berlin is a low-cost airline based in Germany that primarily flies to popular holiday destinations in Europe as well as "city shuttle" routes linking London and Manchester to Germany. The airline is expanding as a pan-European carrier covering destinations without German link-ups: recent new routes have included London direct to Majorca.

Telephone

Great Britain: 0871 5000 737 (10p/min)Germany: 01805 737 800 (0,12 €/min)

Check-in

At least 60 minutes before departure.

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Baggage

Carry-on: One item is permitted, weighing up to 14lbs (8kg) and measuring up to 22 x 16 x 8in (55 x 40 x 20cm).

Checked: You can travel with items that weigh up to 44lbs (20kg). If you have a round-trip ticket and are staying more than 28 days at your destination, you can travel with up to 67lbs (30kg). These limits also apply to children and infants.

With a Top Bonus Card Silver or Gold, you can travel with sports equipment weighing up to 6lbs (30kg) and a baggage allowance increase of 22lbs (10kg).

Excess: No item over 70lbs (32kg) will be accepted. Excess baggage is charged at €5 per kg per flight.

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Passenger Change Details

Passenger names can be changed up to two hours prior to departure; this is handled as a rebooking and fees may apply. There is no rebooking fee for Top Bonus Card Gold cardholders and one adult and any children under 12 traveling with the cardholder as long as they all rebook at the same time and on the same flights.

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Child Fares

Infants under two receive a 90 per cent discount on the price of an adult ticket and must be seated on the lap of an adult. Children under 12 receive a 33 per cent discount

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Pets

Pets weighing less than 13lbs (6kg) can be carried on the plane. Pets over 13lbs must be carried in the hold in a container provided by the customer.

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Carrying Musical Instruments

Standard baggage allowances apply. A seat may be purchased to carry a large instrument instead of checking it.

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In-flight Service

A menu of freshly prepared food is available onboard all Air Berlin flights with a minimum flying time of 90 minutes and a maximum flying time of four hours, for an extra cost (prices between €7 and €11).Additional menus cost roughly $10 (£5, €8). The six gourmet boxes as well as our generous breakfast vary depending on the time of day.

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Air Miles

Air Berlin's frequent flyer program is called Top Bonus.

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Airline Food Link

There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. A pdf document detailing Air Berlin's in-flight menu is available from the Web site. or see photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.

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In-flight Magazine

Remember to pack a good book, or brush up on your language skills if you're planning on reading the in-flight magazine for entertainment as the Air Berlin Magazine, available in the seat pockets, is published only in German.

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Air Berlin photo

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Seating info

Pre-assigned Seating

Seat reservations can be made online at point of booking for €8 per person. Seat reservations are free for families travelling with children or for the disabled. Extra legroom seats can also be booked though this must be done through the service centre (number below); the cost is €12 per person.

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