Contact details
Telephone:
Reservations: 0906 294 1918
Website:
Germanwings Check-in
It is recommended that you check in 90 minutes before the scheduled departure of your flight. Check-in desks open two hours before departure and close 30 minutes beforehand. If you don’t meet this deadline, you will not be allowed on board. Online check-in is also available.
Germanwings baggage allowance
Carry-on: Must not exceed 18lbs and maximum dimensions of 22in x 16in x 8in.
Checked: Even if you have more than one bag, the total weight of those bags cannot exceed 44lbs. If you check your bags at the airport, the charge will be €20 per person, per bag. If you check your bags online, you’ll only have to pay half of that charge.
Excess: Charge is €30 per 5kg, with a max weight of 40kg.
Germanwings legroom
Seat pitch: 30-32 inches.
Pre-arranged seating
Seats are allocated at check-in on a first come, first served basis.
Passenger change details
The date of travel can be changed up to two hours before flying time for flights within the same fare bracket. Name changes can be made up to two hours before departure for €35.
Child fares
Infants under two can travel for €15 per route on an adult’s lap. Children between the ages of two and 11 can travel at 80 percent of the regular adult priced ticket. All children have the same baggage allowance as adults regardless of whether or not they are occupying a seat.
Senior fares
None.
Pets
Germanwings only transports cats and dogs in the cabin. The animal should weigh no more than 18lbs, including the transport box or bag, which must be closed and watertight while still allowing air to circulate. This box or bag may be no larger than length 10in x 16in x 16in. There will be a charge of €30 per animal per flight.
Carrying musical instruments
Germanwings will accept musical instruments as carry-on items providing they are no larger than a guitar.
In-flight service
Drinks and snacks are available for purchase on most flights.
Air miles
Boomerang Club is Germanwings air miles program.
Airline food link
Take a look at the Germanwings menu here. See photographs taken by fellow flyers of Germanwings meals they’ve been served and read reviews at AirlineMeals.net.
In-flight magazine
GermanwingsMag is the in-flight magazine.
Airline alliances
None.
Airline overview
The German low-cost airline flies to 66 destinations across Europe. It’s headquartered in Cologne and operates hubs from Stuttgart and Cologne Bonn Airport. As of 2009, Lufthansa wholly owns the airline.
This information is subject to change. Please confirm all fees and details with your airline before booking.
