One of North Carolina’s major airports, along with Charlotte-Douglas International, RDU serves the Raleigh-Durham area, which includes the Research Triangle Park, universities and medical facilities. There are almost 500 daily arrivals and departures. Nine major and 18 regional airlines serve 46 destinations. Almost ten million passengers use the airport annually. www.rdu.com
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Free buses run between the two terminals and the Park and Ride parking lots.
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Taxi: Taxis are available on the lower level outside baggage reclaim from RDU Airport Taxi Service (tel: 919 840-7277).
Limousine: A number of companies operate from the airport to Raleigh, Durham and other destinations.
Bus: An airport shuttle leaves from the baggage reclaim areas and delivers passengers to businesses and universities in the area. Triangle Transit Authority (tel: 919 549-9999) offers transport to its Research Triangle Park bus depot, Cary, Chapel Hill, Durham and Raleigh.
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There are hourly and daily parking garages and two Park and Ride parking lots (tel: 919 840-2140) with courtesy bus services to the terminals. A further two Park & Ride lots are used for overflow parking. Travellers are advised to follow the electronic signs informing drivers of the nearest available parking lots. The RDU Parking Department offers recorded information on parking (tel: 919 840-2140).
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Money and communications: Bureaux de change and ATMs are available.
Eating and drinking: There are numerous restaurants and cafés at the airport.
Shopping: The airport has a variety of shops in both terminals.
Luggage: A lost property service is available from the RDU Airport Authority Police Department office (tel: 919 840-7550).
Other facilities: These include a meditation area and family restrooms with infant changing facilities.
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There are no hotels at the airport. There are many in close proximity to the airport, though, including AmeriSuites (tel: 919 405-2400), Baymont Inn (tel: 919 481-3600), Comfort Suites RTP (tel: 919 314-1200), Courtyard by Marriott (tel: 919 467-9444), Embassy Suites (tel: 919 677-1840), Fairfield Inn (tel: 919 468-2660), Hampton Inn (tel: 919 462-1620), Hilton Garden (tel: 919 840-8088), Holiday Inn Express (tel: 919 653-2260), Marriott Raleigh Durham (tel: 919 941-6200), Oakwood Corporate Housing (tel: 919 460-4550), Staybridge Suites (tel: 919 468-0180) and the Sheraton Imperial (tel: 919 941-5050).
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All toilets, parking lots and shuttles are wheelchair-accessible, with spaces reserved in all parking lots. The terminal is fully accessible, with lifts connecting all areas. TTY telephones are available throughout each terminal. Passengers requiring wheelchairs and special assistance should inform their airline prior to travel.
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Business services, including conference room rental, can be arranged through Travelex (tel: 919 840-0366). Fax, notary and photocopying services are available in the RDU Business Centers in both terminals. Data ports are available in both terminals and in all airline club lounges. In addition, Wi-Fi service is available throughout the airport and allows travelers in all areas of the airport to have un-tethered, high-speed wireless access to the Internet using laptop computers and other wireless devices.
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