The airport is the gateway to Palm Beach County in Florida. It is conveniently located – close to downtown West Palm Beach and Palm Beach. More than six million travelers use the airport annually. There are 19 commercial and commuter airlines currently operating out of Palm Beach International Airport. www.pbia.org
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Automated transportation reservation centers, providing direct telephone lines to transportation companies, are located in the center of the baggage reclaim area on level 1.
Rail: TriRail provides transportation between West Palm Beach and Miami, with stops on route (Web site: www.tri-rail.com); TriRail feeder bus services can be found outside level 1 of the terminal.
Taxi: Taxis are available from the transportation desks at each end of the terminal building on level 1.
Limousine: Limousines are also available from the transportation desks at each end of the terminal building on level 1. Palm Beach Transportation operates sedans (tel: 561 684 9900).
Bus: PalmTran, Palm Beach County’s public bus transport, offers regular services throughout Palm Beach County; the stop is located on the curb of level 1 and route maps can be found inside the terminal also on level 1 (tel: +1 561 841 4200).
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There are four parking options: a premium parking lot located outside the baggage-claim area, a short-term parking lot (terminal levels 4-7), long-term surface and garage parking, and a Park & Ride remote parking lot connected to baggage check-in by a shuttle service. There is a new waiting parking lot, located off Florida Mango and Belvedere roads; this parking lot is designed for people picking up passengers at the airport and is free of charge. Cars must be attended at all times.
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Money and communications: Facilities include ATMs, bureau de change, a stamp machine and post box, which are located in the Traveler Service Center on level 2.
Eating and drinking: Restaurants, bars and snack bars are situated on level 2. A deli is situated on concourse A; there is a fast-food outlet, ice-cream and chocolate shop, a snack bar and coffee shop on concourse B; a grill and bar and coffee shop are situated on concourse C.
Shopping: Shops are also situated on level 2 and include gift shops, newsagents, a toy store and a PGA golf shop. There is a newsagent, gift shop and book store on concourse B and a newsagent/gift shop on concourse C.
Luggage: The baggage claim is located on level 1. Trolleys are available for hire in the baggage claim area and a Skycap porter service is also available.
Other facilities: Shoe shine and travel insurance facilities are available in the Traveler Service Center.
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The Hilton Palm Beach Airport (tel: 561 684 9400), Crowne Plaza West Palm Beach (tel: 561 689 6400) and Holiday Inn Airport Hotel and Conference Center (tel: 561 659 3880) are all located very close to the airport. Automated hotel reservation centers, providing direct telephone lines to local hotels and motels, are located in the center of the baggage claim area on level 1; TTY telephones are available. Shuttles are provided by many local hotels.
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Airlines can provide disabled passengers with wheelchairs; passengers should request this service in advance. TTY telephones are available at the airport on level 3 (east) and level 1 (west). Disabled travelers requiring further information at the airport should use the white courtesy telephones located throughout the terminal and parking garages; these telephones connect the caller to the airport communications center, where a paging service within the terminal building is available. Ground transportation for disabled travelers is available (tel: 561 930 8747) and should be arranged well in advance.
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Conference rooms and full business facilities, including telephones, fax and data ports, can be arranged through the Traveler Services Center on level 2. The US Airways Presidents Club and Delta Crown Room airline club lounges are located on level 2. The nearby hotels can also provide business and conference facilities. The Holiday Inn Airport Hotel and Conference Center (tel: 561 659 3880) has business facilities including photocopying, Internet, fax and PC services; there are seven meeting rooms, accommodating up to 200, and audiovisual equipment that can be rented. The Hilton Palm Beach Airport (tel: 561 684 9400) has a business center, as well as rental audiovisual equipment, fax, modem, photocopy and notary services.
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