New England's second-biggest airport serves Connecticut, Massachusetts, New York, Vermont and New Hampshire. The Murphy Terminal (Terminal B, one of two) is the U.S.’s oldest continuously operating terminal building. The airport is served by 17 carriers including four low-cost airlines and nine cargo carriers; 268 daily flights serve 18,000 travelers. It's also home to the New England Air Museum.
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Passengers transfer between terminals via a covered walkway.
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Taxi: A taxi service is available from ground transportation service coordinators located at counters on the lower level curbside of Terminal A and next to baggage reclaim area two in Terminal B. Taxis are normally available 7am-midnight. Outside these hours, taxis can be called from airport phones or hailed from the curb outside baggage reclaim.
Bus: Connecticut Transit (tel: 860 525 9181) runs buses between the Old State House in Hartford and the airport. Valley Transporter (tel: 413 253 1350) offers a door-to-door shuttle service, running hourly from both terminals until 12.30am; desks are located in the baggage reclaim areas of both terminals. Thomas Transport (tel: 603) 352 5550) also offers a scheduled shuttle service from the airport. For more information on bus services, call the Connecticut Bus Association (tel: 860 272 9955).
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There is both on- and off-site parking at the airport (tel: 860 627 3555). A 3,500-space parking garage, offering short- and long-term parking, is located directly in front of Terminal A, within easy walking distance; additionally, a short- and long-term on-airport parking is located close to Terminal B. Five long-term parking lots are served by courtesy shuttle buses, daily 24 hours. Several companies provide off-site parking with approximately 12,000 additional parking spaces, all within 1 mile of the airport.
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Money and communications: Banks, ATMs and internet kiosks are located at the airport, in both terminals. Telephones are in Terminal A.
Eating and drinking: Facilities include restaurants, snack bars, fast-food outlets, cafés, an ice cream parlor and cocktail lounges in Terminal A and a bar in Terminal B.
Shopping: There are gift shops and newsagents in both terminals.
Luggage: Trolleys are available throughout both terminals for a small fee. Lost property is handed to the State Police; to inquire about missing items, contact Troop W (tel: (860) 292 7400).
Other facilities: None.
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The Sheraton Bradley (tel: 860 627 5311) is situated just off the corridor which connects Terminals A and B. There are eight other hotels within a ten-minute drive from the airport, all of which provide courtesy shuttle buses to/from the airport; the nearest of these hotels is the Hampton Inn Hartford/Airport (tel: 860) 683 1118) located approximately 1.5 miles from the airport. The other hotels are the Baymont Inn and Suites (tel: 860 623 3336), Bradley International Inn (tel: 860 623 2533), Bradley Ramada Inn (tel: 860 623 9494), Days Inn Bradley Airport (tel: 860 623 9417), Doubletree Hotel (tel: 860 627 5171), Fairfield Inn (tel: 860 627 9333) and Homewood Suites (tel: 860 627 8463).
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The airport is physically accessible to disabled passengers, with elevators in both terminals and ramps in both Terminal B concourses. Passengers requiring assistance should contact the Skycap station on the upper level; passengers should also inform their airline of any requirements or assistance, prior to travel. All toilets are wheelchair-accessible; a unisex companion-care toilet is also available next to the baggage reclaim area on the lower level. Eight TDD/TTY phones for the speech and hearing impaired are located in the lobby, in two concourses, the baggage reclaim area of Terminal B and the lobby, concourse and baggage reclaim areas of Terminal A. There are spaces for disabled travelers in both long- and short-term parking.
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The American Audio Visual business center (tel: 860 623 5381) is located by the entrance to the Sheraton Hotel between Terminals A and B. Facilities include a photocopier, fax machine, computer workstations, parcel delivery services, and overhead and slide projectors. There are executive lounges in both terminals, including the US Airways Club Lounge (tel: 860 627 3933), which is located near boarding gate A6; facilities include telephones, work stations and data ports. The state-of-the-art Connecticut Convention Center (Web site: www.ctconventions.com) at Adriaen’s Landing, located just minutes from the airport, opened in 2005 and offers excellent conference facilities.
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