KLM, the national airline of the Netherlands, joined with Air France in 2004 to create Air France-KLM, the third largest airline company in the world in terms of passengers carried. Each airline continues to operate under its own brand.
www.klm.com
Check-in desks open two hours before departure and close 40 minutes before departure for flights within Europe. For international flights, desks open two hours before departure and close one hour before departure. You can also check-in online from 30 hours until one hour before departure. Self-service kiosks are available in most airports and you can also, unusually, check-in by telephone.
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Carry-on: One carry-on item is allowed, no larger than 22 x 14 x 10in and no heavier than 22lbs as well as a personal item such as a purse, umbrella, blanket etc.
Checked: For flights to Canada and the U.S., two items are allowed each not weighing more than 50lbs and with maximum dimensions of 62 linear in (length + height + width). One bag with a maximum weight of 44lbs is permitted for flights within Europe.
Excess: Rates are high, particularly if traveling to the U.S. (starting at $165 for excess and overweight pieces). For flights within Europe there is a fee of $7 per kg.
Seats can be reserved when you make your booking online or seats will be assigned at check-in.
Name changes are not allowed. Flight changes depend on ticket type and must be made by calling the reservations number. An administrative fee will apply.
The frequent flyer program Flying Blue allows you to collect air miles with KLM, and more than 100 other airline and on-the-ground partners. Special benefits include a minimum of 500 awards on domestic flights and 750 awards on international flights, regardless of the distance covered.
There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. See photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.
Moby Dick, War and Peace, Leaves of Grass… Do you need to pack a weighty tome or will the in-flight magazine keep you happily occupied for the duration of the flight? KLM's award-winning in-flight magazine, Holland Herald, is available on every flight. Read a preview online.
KLM is a member of the SkyTeam alliance.
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