Find Van Rentals in Fort Lauderdale

I liked the knowledge and helpfulness of the staff. The business was amazing. Respectfully, Lori

The agent was amazing when we checked in. Very helpful with directions and ver nice.

Everything from ....

I became a Gold member in order to avoid lines and people. I was told I didn’t have to get in line just look at the screen for my name. My name wasn’t in the screen so I had to make a line. They finally tell me the exact location of my car. I get to it and I see a car that does not match what I rented. I asked two different workers there what do I do. Both of them tell me to just take the car. I explained to them I just arrived from a long flight and I have a baby. I do not want to be back and forth so please confirm. They both tell me just take it, not a problem. When I am leaving parking lot, the manager tells me I have to get all my things out of the car and go to a different car. I explained to him what his two workers have said to me and how I had already put my baby’s car seat in. Main reason I wanted confirmation before. He gets mad and me and tells me to move out the car quickly. I found it rude and disrespectful for him to treat me that way after I wanted to avoid all that and become a gold member for what? Still issues came nothing was smooth. I had my family of five getting out in the middle of the exit, rearranging the stroller and bags again. They refused to give me my license until I switched cars, acting as if I would steal something? I never cared for the car I just wanted to get my family to the hotel. The treatment was unnecessary especially since I was the one making sure which car to take. Avoid!

Booked with you all for a different location then wasn’t “allowed” to drop off to my selection point. Had to cancel last day and was only given $15 back for loss of a whole last day. Hertz informed me I was not allowed to drop off car at airport with a lock box or drop keys somewhere. Then when I took car a day early to Hertz in Port Charlotte, the manager told me I actually could have dropped off key to Punta Gorda airport, which was my original plan. Lost lots of money including paying fir Uber rides because I no longer had rental car. Horrible experience

Happy with everything! Will hopefully see you again on our next trip down

We never got our car. We had to find and pay for another car from Hertz. I was on the phone with dollar for an hour and couldn't talk to a live person. It was 1am and I was stranded at the airport. Another 200$ to Hertz for one night, then back to the airport my first day of vacation to get another car from Avis. I am still trying to get a refund from dollar. It was a horrible experience. Hertz and Avis were great. I will not book another car with you, I will go directly to the agency.

45 minute wait to get to agent to pickup car, first car didn't work, second car had error message after 30 minutes' use. Go to a real car rental agency, not Dollar.

The pick up line was really long with very few representatives working. This was not a great experience especially after a long flight. Drop off was easy, but the price had a large difference.

This was a brand new Santa Fe. There was a mechanical issue that caused us some problems but we got through it. And the dealer, Budget adjusted the rate to compensate us for this. All in all a great experience

Don't understand the need for a $200 drop-off fee for dropping the car at Ft. Myers airport (picked up in Ft. Lauderdale). Seems excessive! After all, all the cars belong to Enterprise. Even if you had a driver bringing the car back to Ft. Lauderdale, $200 is a rip-off.

Everyone I interacted with at Enterprise put my needs first. Each step was pleasant and easy with no up selling. Thank you Enterprise!

Ease of check in, getting the vehicle, and dropping off the vehicle.

East process for drop off and pick up!

DO NOT TRUST PAYLESS!! They canceled our reservation the night before pick up and did not have a replacement for us! There was no one at the desk when we arrived at the airport! We were stuck trying to find a replacement and ended up paying twice the amount!!

Awful experience

Had to wait over an hour in line to check in. They only had two people working and there was a very long line. When I finally spoke to a rep I was told it was going to be another hour to get my car since they did not have one in the type that I ordered. I ordered a wildcard which is basically dealers choice. After I expressed my displeasure in having to wait another hour they finally gave me a truck to rent. Unlikely to use them again. Saving a couple of bucks with them was not worth the hassle.

Waited in a huge line for 3 hours and 10 minutes to get the car

The sales person renting the car was knowledgeable regarding insurance, need for toll transponder, and condition of the car (a few minor scrapes). By suggesting that my credit card may already cover collision damage (he was correct) and explaining the need for a transponder where I was headed (he was correct again) he saved my a great deal of money. His performance also underscored the reputation of Economy Rent a Car as the best place to “Rent a Car”. Nothing could have been better on both pick-up and return. Dave Weatherbee

extra fees not metioned when making the reservation

The service and people were great, but the car was old with high miles. Belts squeaked, tires leaked, alignment was off.