Find SUV Rentals in Winston-Salem

Great staff in the pickup/dropoff location...friendly, courteous, respectful. The cargo van, which had come from another Hertz location and was in desperate need of a front end alignment...very hard to drive, almost scary on the interstate. At drop-off I let the staff know about the alignment need and they were both apologetic and appreciative of the info.

Car had a slight bit of road noise from the tires.

Vehicle rented had lots of room to stretch legs when driving

The car I reserved wasn't there when I arrived to pick it up. They were going to give me a pick-up (I reserved a small Kia) first, then a minivan and then finally they gave me a Nissan Altima. That was fine and got great gas mileage, except there must have been a leak in one of the tires, because I got a warning on the dash that it was low and had to stop and put air in it FIVE TIMES over the 8 day rental. Not a great experience overall. They took $100 off my total in the end, but it was still crazy expensive.

I liked the hybrid car. Have more hybrid vehicles available.

You need workers who will actually assist the customers. I got a car that didn't have any gas at all and the service light was on. The car had no fluids at all. The car was dirty inside and out. Worse experience I had by far.

Pickup in Winston-Salem was great! The problems arose during my drop off during after-hours at RDU. Website reported office would be closed, but car could be dropped off and shuttle service would be available. I arrived and followed signs to leave car in Avis lot...there, I found a car blocking the entrance. Another desperate driver arrived and helped me navigate around the blocked car. We had to drag our luggage around for several minutes to find a shuttle service at another rental company. Airport police was called but couldn't help. Officer indicated this was a problem reported previously. I would have missed my flight without the gentleman's help...this was after driving 2 hrs to arrive by 3am. It was a nightmare!!

I had to turn around and go back to the pickup location after I was on the road for 30 minutes. A sensor went off and said that the tire pressure was low. One tire had 42 lbs. 2 had 30 lbs and the other had 29 lbs. This was very inconvenient. And when I dropped it off I was taken out to the car because I was accused of having a dog inside the car. I don’t have a dog. I was accused of having a dog. I have never been treated this way. I didn’t know that I was suppose to vacuum the car out before I returned it. I was the only one in the car. I was shocked when I was taken outside to look inside the car. Next time I rent a car I will go the airport. And I make sure everyone I know about my experience. This is unacceptable

I ordered a midsize SUV and got a compact one I wanted the midsize so I can put my dresser in it and it wouldn't even fit and it's not even a full size dresser it's a small one. The headrest is angled forward it was so uncomfortable to ride with my head pitch forward for 9 and a half hours on my trip I had to stop and take Advil to get the pain in my neck to go away. The only part that was good is that I got a screw in the tire before I left town and they fixed it right away. However I left in a very bad rain storm with tornado warnings in the windshield wipers we're beyond usable and I could hardly see

The car wasn't the cleanest, it had been smoked in and not deodorized properly. Nice car though and friendly people in Winston Salem