Reservations: 1-800-ALASKAAIR (1-800-252-7522)
U.S. Mailing Address:P.O. Box 68900, Seattle, WA 98168
Alaska Airlines Check-in
Mobile Apps (www.alaskaair.com)
Mobile Site m.alaskaair.com
Mobile Notifications (alaskaair.com/alerts)
Up to two hours prior to your flight’s departure time. The cut-off time for international flights is 60 minutes; it’s 40 minutes for domestic flights.
Alaska Airlines baggage allowance
One carry-on item measuring up to 10″ H x 17″ W x 24″ L. One personal item such as a purse or laptop.
Economy checked baggage allowance: The maximum weight is 50 pounds. The cost of the first, second and third bag in “Regular Traveler” class is $20.
The fourth and subsequent bags cost $50. Club 49 members may check-in two bags free of charge. The third bag costs $20 and the fourth and subsequent bags cost $50.
Mileage plan members (Elite Level Mileage Plan, Delta SkyMiles, American AAdvantage for example) may check two bags free of charge with a third bag costing $20. First-Class travelers may check two bags free of charge. Active Duty U.S. military personnel and those with dependents with ID and travel orders may check up to five bags free.
Checked bags weighing between 51 and 100 pounds incur a $50 fee. Bags that are between 63 and 80 inches are charged $50 and bags measuring between 81 and 115 inches are charged $75.
Self Tag kiosks
Each checked piece of sporting equipment such as kayaks, skateboards, surfboards, boogie boards or bicycles is subject to standard checked baggage charges, overweight (51-100 pounds) fee or oversize (62″ – 115″) fee.
Alaska Airlines legroom
Main Cabin seat pitch: 31-32 inches
To select or change seats visit the Manage Reservation page.
Passenger change details
Depends on the fare class. Full Flex and First Class fares are fully refundable and changeable. The standard change fees are $100 per person if the change is made through an Alaska Airlines Reservations Call Center or at the Airport Ticket Counter, and $75 per person fee if the change made online at alaskaair.com. The change fee is waived when travel is within the state of Alaska (on Alaska Airlines flights).
Infants may be seated in an adult’s lap for free.
Alaska Airlines doesn’t offer senior fares.
Pets are given Fur-st Class Care by Alaska Airlines. Space for pets traveling in the cabin or in the cargo compartment is limited and subject to availability. For air travel on Alaska Airlines, PenAir and Era Aviation, call Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522).
Carrying musical instruments
Standard baggage rules apply. Musical instruments and equipment can be checked as baggage or, if small enough, carried on board.
Snacks and beverages are available for purchase in Coach. The menu is determined by your destination – a Breakfast Skillet on East or Southbound flights for example or French Toast Breakfast Sandwich on North or Westbound Flights. Hawaiian-themed selections are offered on Alaska Airlines flights to and from the islands. First Class passengers enjoy a complimentary three-course meal and wines. Alaska Airlines offers Gogo Inflight Internet on almost all aircraft operating within the Lower 48 United States and specific areas in Alaska. Alaska Airlines Magazine is on every flight.
Alaska Airlines Mileage Plan. Miles are earned on Alaska Airlines flights and partner airlines.
Airline food link
Full details of meals available on every type of flight can be found online at Alaska Airlines website. Or, you can see photographs taken by fellow flyers of the meals they’ve been served and read reviews at AirlineMeals.net.
Alaska Airlines’ magazine, Alaska Airlines Magazine is published monthly and is available on every flight. Read a preview online.
Alaska Airlines is not a member of any of the major alliances but has partnerships with several airlines such as American Airlines, Delta, Emirates, Air France, KLM and LAN.
Alaska Airlines has been flying since the early 1930s and is now the seventh-largest airline in the US. It’s highly respected and much lauded with accolades from the likes of Travel + Leisure and Condé Nast Traveler magazines. It flies more than 17 million customers each year and its route network covers more than 60 cities and three countries (the US, Mexico and Canada).
5 reasons to fly with Alaska Airlines
Customer Satisfaction: It’s tops for keeping its customers happy, scoring the highest marks in J.D. Power and Associates Study for five consecutive years.
Fleet: Alaska has a fleet of 125 Boeing aircraft, which has an average age of 9 years.
Convenience: No other airline operates as many flights between Alaska and the Lower 48.
Technology: Alaska Airlines was the first to develop satellite guidance to aid landing at the state’s challenging airports.
Partners: Alaska Airlines has agreements with several airlines including American, Delta, KLM and Emirates. Flyers can earn Mileage Plan miles with these 15 partner airlines.
Alaska Airlines has some of the most interesting livery in the skies. One aircraft was painted to look like a giant salmon in a partnership with the Alaska Seafood Marketing Institute.
It’s the biggest air shipper for the State of Alaska’s fisheries. The airline flies more passengers between Alaska and the Lower 48 than any other carrier.
In the 1960s, Alaska Airlines chartered flights to the Soviet Union. The cabin crew wore Russian Cossack uniforms and tea was served from a samovar.
Alaska has some of the most “challenging” airports in the world. First officers are not allowed to land planes, it’s the captain’s job.
In 2012 Alaska Airlines had the airline industry’s best on-time performance for the third consecutive year. FlightStats, a date provider, reported that 87 percent of Alaska Airlines’ flights landed on time.
Travelers love Alaska Airlines! In 2012, J. D. Power and Associates ranked it highest in customer satisfaction of traditional North American carriers for the fifth year running.
Won a Travel + Leisure Global Vision Award for Sustainability in 2012.
Made the Washington Green 50 list in 2011 – Seattle Business Magazine.