Round-trip from | $993 |
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My walker did not arrive with the rest of my luggage. The handling crew (via partners) that works for British Airways is completely unhelpful and don't even answer the phone. I went to the airport 48 hours after my arrival to try to retrieve it but no one was in the lost and found office. After looking for someone to help for an hour, someone brought me back to look through some lost and found luggage but didn't have access to all the rooms and I didn't find it. I spent the next 3 days calling and being redirected to numbers that no one answers and people who barely offer help. I'm told they will follow up and now my holiday is half over and I haven't been able to leave my daughter's flat because I can't walk without my walker. British Airways is supposedly following up with their "valencia team" and will get back to me in 24-48 hours although they said that on Saturday too... the lack of accountability is beyond frustrating.
Overall
Comfort
Crew
Food
Boarding
Entertainment
Reviews
My walker did not arrive with the rest of my luggage. The handling crew (via partners) that works for British Airways is completely unhelpful and don't even answer the phone. I went to the airport 48 hours after my arrival to try to retrieve it but no one was in the lost and found office. After looking for someone to help for an hour, someone brought me back to look through some lost and found luggage but didn't have access to all the rooms and I didn't find it. I spent the next 3 days calling and being redirected to numbers that no one answers and people who barely offer help. I'm told they will follow up and now my holiday is half over and I haven't been able to leave my daughter's flat because I can't walk without my walker. British Airways is supposedly following up with their "valencia team" and will get back to me in 24-48 hours although they said that on Saturday too... the lack of accountability is beyond frustrating.
Nottingham East Midlands Airport (EMA) is situated 11 miles (18km) from Derby, within easy reach of Nottingham, Leicester and Derby by road and public transport.
The hub for low-cost carriers bmibaby and Ryanair, flights to Nottingham East Midlands Airport come in from around Europe, including Spain (Malaga, Palma de Mallorca, Alicante, Tenerife and Fuerteventura). Other busy routes to and from Nottingham East Midlands Airport are Dublin, Edinburgh and Glasgow.
EMA has received several awards in recent years including World’s Leading Eco Friendly Airport and Best Regional Airport (British Travel Award 2010) however many users report that increased traffic and lack of investment in infrastructure has led to long queues for security and cramped waiting areas. The airport has added facilities as needed, meaning things are spread out and often confusing to find.