Johannesburg International Airport, renamed OR Tambo International Airport, is the busiest airport in South Africa. It is operated by Airports Company South Africa along with Cape Town, Port Elizabeth and Durban. Johannesburg International is home to airlines from five continents and looks after more than 13 million passengers every year. It has six terminals. www.airports.co.za
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A free shuttle bus operates between all terminals and the furthest parking lots.
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Road: A variety of approved taxi and shuttle operators provide services between Johannesburg, Pretoria and their surrounding suburbs. The service is managed by Izinga Transport Management (Itram); Itram reservations desks are located in the baggage reclaim areas in Terminals A and B. For more information on public transport, contact ACSA (tel: +27 (0)11 921 6262). Taxi and shuttle ranks are located opposite the Terminal A International Arrivals, while buses and coaches depart from the multi-level parking lot.
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There are several parking lots offering short- and long-term parking, including an underground facility, as well as outdoor and shaded parking. A free shuttle bus service operates between the furthest car parks and the terminals. Call the ACSA office, open daily 24 hours (tel: +27 (0)11 921 6090/1) for further parking information.
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Money and communications: There are ATMs, banks and bureau de change at the airport, as well as a post office. Mobile telephone rental and wireless Internet access also available.
Eating and drinking: There are plenty of places to eat and drink. Food outlets include coffee shops, a juice bar, steak houses, a bakery, and fast-food restaurants.
Shopping: The airport has a wide variety of shops, including a duty-free mall.
Luggage: A left-luggage facility is available on the upper level of the underground car park, just off the International Arrivals area. Porters are available in the Arrivals hall and can be recognized by bright orange uniforms; visitors should not use unauthorized porters; tipping is recommended.
Other facilities: There is a 24-hour medical clinic, a chapel, an Islamic prayer room and baby change facilities.
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There is a small Transit Hotel at the airport. The Holiday Inn Johannesburg International Airport (tel: +27 (0)11 975 1121) is within walking distance of the terminal and the five-star Airport Sun InterContinental Hotel (tel: +27 (0)11 9615400) is located opposite the airport. The Holiday Inn Garden Court (tel: +27 392 1062) is also nearby. There are also budget establishments located nearby; information on accommodation is available at the Gauteng Tourism Authority Information desk in International Arrivals. Most hotels operate shuttle services to/from the airport.
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The airport has elevators (two of them are equipped with Braille) and ramps throughout the terminals. Disabled parking spaces are available. The free shuttle service which serves the remote parking area can accommodate passengers in wheelchairs. Disabled passengers without a disabled pass should contact the ACSA-JIA help desk (tel: +27 (0)11 921 6262) for assistance. A golf cart service which can accommodate disabled passengers operates between the terminals and the rental car areas.
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There is a Business Center (tel: +27 (0)11 921 6991) with facilities including fax, telephone and secretarial services. A Premier Conference Center (tel: +27 (0)11 390 1084 or 1118), in the Domestic terminal, offers four meeting rooms seating up to 14 delegates, a seminar facility for up to 50 delegates and a conference room for up to 120 delegates. A media conference room is also available.
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