London Luton airport is situated to the northeast of the capital. It serves approximately nine million passengers per year. Eight scheduled airlines and ten charter airlines fly from Luton, predominantly to destinations in Europe; Silverjet is the only airline currently that flies outside Europe - from Luton to New York and Dubai. www.london-luton.com
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Rail: Luton Airport Parkway Station, 1 mile from the airport, is connected to the terminal by a free shuttle bus service. Both Thameslink (tel: +44 (0)845 330 6333, Web site: www.thameslink.co.uk) and Midland Mainline (tel: +44 (0)845 712 5678; Web site: www.midlandmainline.com) provide services to London. For information on times and fares, call the 24-hour National Rail enquiries line (tel: +44 (0)845 748 4950; Web site: www.nationalrail.co.uk).
Taxi: Cabco (tel: +44 (0)1582 736 666) and Dial-a-Cab (tel: +44 (0)1582 735 555) operate taxis from the airport.
Bus: Free Luton Airport Express shuttle buses run to/from the Luton Airport Parkway Station. Bus services connect the airport with the surrounding areas. For further information contact Traveline (tel: +44 (0)870 608 2608).
Coach: The Greenline 757 is an express coach (tel: +44 (0)870 608 7261; Web site: www.greenline.co.uk), which runs daily between the airport and central London. Numerous National Express coaches run from the airport to destinations all over the country. For further information, contact National Express (tel: +44 (0)870 575 7747; Web site: www.nationalexpress.com).
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There is express, medium-stay and long-stay parking available at the airport, with express parking situated within easy reach of the terminal building. There are courtesy buses to the mid- and long-term parking lots. Passengers can pre-book parking (tel: +44 (0)1582 395 456) or via the airport’s Web site.
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Money and communications: Bureau de change, ATMs and web-enabled telephones can be found throughout the terminal building.
Eating and drinking: The airport has a range of restaurants, cafés and bars, including a food court and a traditional English pub.
Shopping: There is a wide variety of shops at the airport, including 24-hour duty-free shopping and a 24-hour newsstand and bookstore.
Luggage: There are no baggage storage facilities at the airport. There is a lost property office (tel: +44 (0)1582 395 219).
Other facilities: These include a children’s play center, baby care rooms and a chapel.
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The Ibis Hotel (tel: +44 (0)1582 424 488) and Holiday Inn Express (tel: +44 (0)1582 589 100) are located on the airport site.
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The airport is fully accessible and includes adapted toilets and telephones and induction loops at information points. Wheelchairs for transit through the terminal and help with baggage are available free of charge via the special assistance telephones. Passengers who require help boarding aircraft should request this service in advance from the individual airlines. Disabled parking is available. Luton Airport Express shuttle buses are wheelchair-accessible.
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The Aviance Executive Lounge (tel: +44 (0)1582 700 898) provides free Internet, pay phone and fax facilities, newspapers, television, and complimentary drinks and snacks.
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