Canada’s biggest and busiest airport served 31 million passengers last year. From YYZ, there is service to 76 same-plane international destinations, 28 nonstop Canadian destinations and 49 nonstop U.S. destinations. It has five runways and three terminals. It first opened in 1939 as Malton Airport but was renamed after Lester B. Pearson, the Canadian PM. In 1996, the airport took official title of Toronto Pearson International Airport but is often still called Lester B. Pearson Airport. www.gtaa.com
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The free LINK inter-terminal shuttle buses are available on the Departures level of the terminals.
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Taxi: The tariff for taxis and limousines to/from the airport is based on metered rates, with updated tariffs and company listings available on the airport Web site.
Bus: Public bus services are provided by the Toronto Transit Commission (TTC) (tel: 416 393 4636; Web site:
www.city.toronto.on.ca/ttc/index.htm). No. 192 Airport Rocket runs daily to Toronto (journey time: 20 minutes). The Airport Express (tel: 800 387 6787; Web site:
www.torontoairportexpress.com) is a 24-hour service running to downtown Toronto and several major hotels. There are other bus and coach services to Toronto and surrounding areas. Information is available from the ground transportation desks in the Arrivals hall of each terminal.
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There are more than 11,000 parking spaces at the airport. The new Terminal 1 has some 9,000 spaces in a new parking garage. Terminals 2 and 3 also have car parking facilities with direct access to the terminals. There is a reduced rate lot connected to the airport terminals by a free wheelchair-accessible shuttle bus service.
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Money and communications: There is a bank on the Arrivals level of Terminal 2. Bureaux de change are situated in Terminals 1 and 2 and ATMs, telephones and Internet access facilities can be found in all terminals.
Eating and drinking: Bars and restaurants are located throughout the airport.
Shopping: There are numerous shops at the airport, including duty-free.
Luggage: A porter service is available from International Skycap Services (tel: 905 677 0909). Luggage storage facilities are available at all terminals. Trolleys are available throughout the terminals and parking garages.
Other facilities: A counseling service is available for all passengers. Multi-denominational chapels, medical emergency clinics and baby change facilities are located in all terminals. A nursery is situated in the basement level of Terminal 1.
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The Sheraton Gateway Hotel (tel: +1 905 672 7000; Web site: www.sheraton.com/torontoairport) is located at the airport, next to Terminal 3. The Best Western Toronto Airport Carlingview Hotel & Conference Center (tel: (416) 637 7000; Web site: www.bestwestern.com) is also on site, just across the terminal. Other hotels located near the site, with shuttle services to the airport, include the Quality Hotel & Suites Toronto Airport East (tel: 416 240 9090), Toronto Airport Marriott (tel: 416 674 9400), Hilton Toronto Airport (tel: 905 677 9900) and the Radisson Suites Toronto Airport (tel: 416 242 7400). Hotel listings with direct reservation telephone access are located in the Arrivals area of all three terminals.
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There are elevators, ramps, disabled toilets and TTY telephones in all terminals. When making a flight reservation, travellers should notify the airline of any special assistance request. The inter-terminal shuttle is wheelchair-accessible. Disabled parking spaces are provided in all parking lots.
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There is a fully equipped business center in the Sheraton Gateway Hotel (tel: 905 672 7000; Web site: www.sheraton.com/torontoairport), with 24 meeting rooms for hire, accommodating up to 300 delegates. The Best Western Toronto Airport Carlingview Hotel & Conference Center (tel: 416 637 7000; Web site: www.bestwestern.com) is located just across the terminal and also has good business facilities.
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