Airport Guide to General Omar Torrijos Herrara (PTY)

Airport Name

Tocumen International Airport (Panama)

Airport Location

The airport is located 15 miles from Panama City.

Terminals

1

IATA Code

PTY

Telephone

+507 238 2700

Airport Overview

Tocumen International Airport (PTY) is the main entry point for Panama, located just 15 miles (24km) from the center of Panama City.

There are quite a few shops at the airport and a number of restaurants. The airport is also well serviced by taxis that wait outside the arrivals area and transport you to your hotel or guesthouse in town.

Flights to Tocumen International Airport can be booked on a number of airlines, including Copa Airlines, which uses the airport as a regional hub. The airport is connected to most major cities across Central and South America.

As one of the busiest airports in Central America, Tocumen International Airport is a popular stopover for passengers traveling to South America. It is also a great gateway for tourists embarking on a vacation in Panama. Tocumen International Airport has recently been revamped and offers a decent range of passenger amenities and conveniences

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Terminal Transfer

There is only one terminal.

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Getting into Town

Taxi:  Taxis are the safest and only recommended way to travel to and from Tocumen International Airport. The official airport taxis at Tocumen Airport are called the Tourist Taxi Service (tel: (507) 238 4305).  It is best to use these taxis and avoid any other operator that may approach you. Rates to Panama City start at $25 for up to two people. For three or more people the rate goes up to $10 per person.

Bus: Public buses stop on the main road, which is a five-minute walk from the airport. The buses are marked “Espana Tocumen” and generally run every five minutes or so between 4am and 8pm, daily. Tickets cost approximately $0.30. However, this service is not recommended.

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Car Parking

Airport parking is located in front of the terminal. Charges are levied per minute and start at $0.03 per minute for the first hour, $0.02 per minute from one to five hours and $0.01 per minute thereafter

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Information Desks

There are two information desks in the lobby. The airport’s supervisors are friendly. There is also a help desk just after baggage claims, which is operated by Panamanian Tourism.

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Airport Facilities

Money and communications: A bank is located at the airport and an ATM can be found on the departures floor of the airport. There are also public telephones throughout the terminal. A currency exchange facility is reputed to be available.

Luggage: Baggage carts are only available in certain parts of the airport, such as the customs area of arrivals. After that, passengers needing assistance should approach one of the porters.

Conference and business: The airport’s business center is located on the ground floor. Internet, telephone and cable services are provided. There are also two VIP lounges, which provide limited business facilities. Access to the Tocumen Royal Saloon VIP Lounge costs between $25 and $50. For conferences, the closest hotel to Tocumen International Airport is Hotel Riande Aeropuerto (tel: (507) 291 9012). It has meeting rooms, conference facilities and a business center.

Other facilities: A clinic, cable and wireless telephone services, faxing facilities, porters and duty-free shopping on arrival and departure.  The airport is also partially accessible for passengers with disabilities, but it is recommended that passengers contact their airline ahead of time.

Wi-Fi: Wi-Fi is not currently available at the airport. Internet services are available for a fee of $2.50 per hour, but the connection is very slow.

Shopping: Duty-free shopping is available on arrival and departure from Tocumen International Airport. Passengers arriving in Panama can shop for perfumes, cosmetics, sunglasses, electrical items and audio-visual equipment before proceeding to Immigration. In the departures area there are also loads of duty-free shopping options, but only a limited number of other shops, so if you want reading material or something other than the general duty-free paraphernalia, it is best to get it before going to the airport.

Food and drink: The food and drink options at Tocumen International Airport are somewhat limited. There is one main restaurant in the departures section. There are a couple of other food vending stations throughout the terminal, including a Subway Sandwich, and there’s a coffee shop on the upper floor. 

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Car Rentals

Rental agencies offering services at the airport include Budget, Hertz, Thrifty, Dollar, Alamo, Barriga, Avis and National. Rental desks are in the arrivals hall.