Hamburg Airport is situated 5 miles northwest of Hamburg city center in the north of Germany. Its two terminals serve about 80 airlines and just more than ten million passengers a year, making it Germany’s fifth-busiest airport. www.ham.airport.de
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A free shuttle bus runs between the terminals and to parking lot P6.
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Taxi: Taxi services to central Hamburg are readily available. A door-to-door shuttle service is offered by TravelPorter (tel: +49 (180) 507 5286; Web site: www.travelporter.de) to destinations within Hamburg and further afield.
Limousine: A limousine service is operated by STARSLimousinen-Service (tel: +49 (0)40 5075 3540).
Bus: Many bus services run to the city center and other points around Hamburg, and the night bus no. 606 stops at the main railway station. Rail: The 101Airport Express runs bus services from Terminals 1 and 4 to the nearby Ohlsdorf U-Bahn/S-Bahn station for connections to the S-Bahn S1 and S11 and U-Bahn U1 to the main railway station and the city center (Jungfernsteig).
Rail:A new S-Bahn rail link between the airport and the city center is due for completion in 2008.
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Parking is available in parking lots P1, P2, P4, P6 and P7. Lot P6 is a long-term lot linked to all terminals by a free shuttle bus. Valet parking is available in lot P5 (tel: +49 (0)40 5075 1011). Information on parking at the airport is available (tel: +49 (0)40 5075 3303).
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Money and communications: Facilities include a bank, bureau de change and post office, ATMs, and wireless Internet.
Eating and drinking: There are many restaurants, bars and cafés at the airport; most are located on levels 0 and 3 of Terminal 2, and on the pier.
Shopping: There is a variety of shops, including duty-free, in Terminals 2. A brand new shopping plaza is under construction between the two terminals. It should open in 2008.
Luggage: A porter service is available and advance reservations can be made (tel: (0)40 5075 2010; e-mail: porter@secuserve-ham.de). Trolleys are available for a small deposit. There is a left-luggage facility in the Terminal 2 Arrivals area, while lost property is handled by the Airport Office. Other facilities: The airport has a pharmacy and first aid facilities at the medical center in Terminal 2.
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The Airport Hotel (tel: +49 (0)40 531 020) is on-site, while the Dorint Hotel (tel: +49 (0)40 532 090) and Best Western Alsterkrug Hotel (tel: +49 (0)40 513 030) are located nearby. Hotel reservations can be made at the Airport Office. There are plans for a deluxe hotel, built opposite the terminals, to open in 2008.
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Disabled travelers are asked to notify their airline and the airport information desk (tel: +49 (0)40 50750) of their needs, prior to travel. The airport is accessible to wheelchairs and disabled toilets can be found throughout. Disabled parking is available. A door-to-door transfer service, wheelchairs, and assistance is offered by DRK Mediservice (tel: +49 (0)40 5075 3353).
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The Airport Office can provide business services including fax, photocopying and typing. The Airport Conference Center (tel: +49 (0)40 5075 2500) provides seven conference venues, accommodating up to 90 delegates, with audiovisual and other equipment for rent. The Hanseatic Conference and Banqueting Center (tel: +49 (0)40 5075 3338) provides 14 meeting rooms of various sizes, as well as business services such as telephone, fax, photocopying and translation, and equipment rental. Executive lounges are located on level 2 of Terminal 2. A VIP service is also available; reservations must be made 24 hours in advance (tel: +49 (0)40 5075 2012).
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