Changi Airport in Singapore is lauded as one of the world’s best airports. It has more than 80 airlines serving more than 180 cities worldwide. With its Terminal 3 scheduled to open in 2008, the airport will have the capacity to handle 64 million passengers plus each year. www.changi.airport.com.sg
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A free Skytrain service runs frequently between the two terminals.
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Rail: The MRT station is located in Terminal 2. Trains run between Singapore city hall and the airport. Passengers heading to the airport are advised to note the names of the terminal stations (Pasir Ris or Changi Airport).
Taxi: Taxi stands are located outside the Arrivals hall and are available 24 hours a day. Six-seater MaxiCab taxis run an airport shuttle service between the airport and any hotel in Singapore (except Le Meridien Changi and hotels in Sentosa) and anywhere in the central business district.
Limousine: Limousine taxis are also available.
Bus: Frequent public bus services leave the bus stations located in the basements of each terminal. Exact change is required. The Ground Transportation Center is located in the Arrivals hall of Terminal 1 and provides information on all forms of transport to/from the airport.
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The airport has three parking lots offering various tolls for short and longer stays. Parking lot A serves Terminal 1 and Parking lots B and C serve Terminal 2.
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Money and communications: Bureau de change are open 24 hours a day. Wireless Internet is available at various points in the airport. Multimedia pay phones are available in the news lounge of the Terminal 1 Departures/transit lounge. All local calls made within the Departures/transit areas are free. There are postal services available in both terminals.
Eating and drinking: The airport has restaurants, cafés, bars, delis, fast-food outlets and snack bars, offering Western and Asian cuisine; many are open 24 hours.
Shopping: There are several shops at the airport, including duty-free and a 24-hour mini-supermarkets in both terminals.
Luggage: Baggage storage is available in both terminals.
Other facilities: These include medical clinics, a 24-hour medical center and pharmacies. There is also a swimming pool, spa, showers, massage and a fitness center, as well as multi-faith prayer rooms. Baby change rooms and children’s play areas are also available; most female toilets have baby change facilities.
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There is a hotel reservations counter in the Arrivals hall of each terminal (tel: +65 (0)6542 6966 for Terminal 1 and +65 (0)6545 0318 for Terminal 2). The Transit Hotel (tel: +65 (0)6542 5538 for Terminal 1 or +65 (0)6542 8122 for Terminal 2) provides rooms on site in both terminals on a six-hourly basis. Nearby hotels include the Le Meridien Changi Village (tel: +65 (0)6587 9132), which provides a free shuttle service to/from the airport, the Ritz-Carlton Singapore (tel: +65 (0)6337 8888), Grand Hyatt Singapore (tel: +65 (0)6734 0375), Holiday Inn Parkview (tel: +65 (0)6733 8333), and, famously, the Raffles Hotel (tel: +65 (0)6337 1886).
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The airport has level access, elevators, ramps, accessible toilets and a 24-hour wheelchair hire service at the medical centers (tel: +65 (0)6543 1118). Passengers requiring special assistance should inform their airline prior to travel.
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There are business centers located in the transit hotels on level 3 of each terminal (tel: +65 (0)6542 5538 for Terminal 1 or +65 (0)6542 8122 for Terminal 2). Facilities include workstations with modems, photocopying, fax machines and meeting rooms. Secretarial and translation services are also available upon request. There is an Internet center, called E-hub, in Terminal 2, with PC connection points and Internet access, and other services including printing, photocopying and fax.
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