Hartsfield-Jackson Atlanta International handled some 85 million passengers and about one million flight operations in 2006. It has been the busiest airport in the world since 1998, and claims to be the busiest airport in the history of aviation. Atlanta is host to 26 passenger airlines and 16 cargo airlines; it's the primary hub of Delta Air Lines, AirTran Airways and Atlantic Southeast Airlines. www.atlanta-airport.com
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The airport transit system in the underground Transportation Mall transports passengers between terminals and concourses (journey time to furthest of the six concourses: 5 minutes). There is also a travelator, which connects the terminals and carries passengers around the airport.
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The Ground Transportation Center (tel: 404 530 6674) is situated near baggage claim with information on buses, taxis, shuttles, rental cars, limousines and trains, disabled transportation and off-site airport parking.
Rail: Rapid train services leave the airport for downtown Atlanta (journey time: 15 minutes), from where connections to other parts of the city can be made.
Taxi: Metered taxis serve the airport; taxis can be booked at the Ground Transportation Center island A. Only authorized taxis should be used. Contact the taxi information line (tel: 404 530 6698) for further information. Shared-ride taxis are also available (tel: 404 766 5312) and reservations can be made for door-to-door services. Services can be booked at the Ground Transportation Center island B. The airport’s Web site has a list of all companies.
Limousine: Many limousine companies provide services from the airport; reservations must be made in advance and companies must be licensed to serve the airport. Service providers can be found at the Ground Transportation Center island G. The airport’s Web site has a list of all companies.
Bus: The airport is served by Greyhound Flightlink buses, which depart daily for selected cities and states from the lower level of the North Terminal.
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The airport has space for 31,000 cars, including short- and long-term parking. There are both indoor and outdoor parking lots with direct access to the terminals, as well as hourly parking areas in front of each terminal for pick-up and drop-off. Daily parking lots are located next to the terminals, while economy parking lots are next to the parking decks and beyond the Ground Transportation Center. There are also three long-term Park & Ride parking lots located further away, with a free transfer bus service to/from the terminals.
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Money and communications: Bureau de change and ATMs can be found throughout the terminals; there is also a bank and a post office in the Atrium.
Eating and drinking: Various restaurants and fast-food outlets offer a wide variety of international cuisine.
Shopping: Several gift and souvenir shops, as well as a duty-free, are available.
Luggage: Lockers are available at Wrap-A-Bag in the southwest area of the Atrium; lockers beyond security checkpoints are out of service until further notice. Lost property is handled by the Atlanta Airline Terminal Corporation (tel: +1 404 530 2100).
Other facilities: There is a chapel and a medical center, as well as AED units (defibrillators).
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There are no hotels at the airport. Nearby hotels include the AmeriSuites Atlanta (tel: 404 768 8484), Country Inns and Suites (tel: 404 767 9787), Red Roof Inn Airport North (tel: 404 2091800), Sleep Inn Atlanta Airport (tel: 770 996 6100), Atlanta Airport Marriott (tel: 404 766 7900), The Westin Atlanta Airport (tel: 404 762 7676), Embassy Suites Airport (tel: 404 767 1988), Fairfield Inn (tel: 404 761 8371), Hilton Atlanta Airport (tel: 404 767 9000), Holiday Inn Airport North (tel: 404 762 8411), Courtyard by Marriott North (tel: 404 559 1043), Ramada Plaza (tel: 404 768 7800) and Sheraton Gateway (tel: 770 997 1100). Shuttle buses are available to all major hotels in the area. For a list of all hotels and their telephone numbers, consult the airport’s Web site. Shuttle buses leave from the Ground Transportation Area immediately outside the Terminal North and Terminal South. Courtesy telephones are available in the baggage claim and ground transportation areas.
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The airport has full facilities for disabled passengers including TDD phones, elevators and ramps. Disabled parking spaces are available in all parking lots at the airport; spaces are clearly posted and are located in close proximity to the airport’s main terminal; the long-term parking shuttle is wheelchair-accessible. Passengers who require wheelchairs and special assistance should inform their airline at the time of booking.
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The Executive Conference Center (tel: 800 713 1359 toll free or 404 761 6116) offers 23 meeting rooms, telephones, fax, photocopying, videoconferencing, audiovisual equipment, teleconferencing and PC workstation/laptop facilities, all of which can be booked on an hourly/daily basis. Laptop Lane centers offer a meeting room in the Atrium venue, as well as Internet connection and business facilities, including telephone, fax, printing, photocopying and workstations. There are numerous airline lounges for business-class passengers. A concierge service is available in the North Terminal baggage claim area with numerous business services available.
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