UK call center: 0905 828 2828 Ireland call center: 1890 340 122 All other: +448458101100
Check-in desks open two hours before the scheduled departure of your flight, and it’s recommended that you allow the full two hours for checking in. Check-in desks close 40 minutes before the scheduled departure time for all international flights and 30 minutes before departure for domestic flights and trips to Ireland.
Online check-in is available for passengers traveling with hand luggage only. Passengers cannot check in online if traveling with luggage or infants. Check in from 24 hours until four hours before the scheduled flight departure. If checking in online, arrive at the boarding gate 40 minutes before the flight departs with your boarding pass.
Carry-on: One item not exceeding dimensions of 22in x 16in x 8in is permitted, with no maximum weight, but passengers must be able to lift the bag into the overhead locker.
Checked: There is a fee for all checked bags. If reserved at time of booking, or online before traveling, each bag is charged £12.99 per one-way flight. If booked at the airport or at the customer call center, the charge is £12 per bag per one-way flight. There is a maximum allowance of five bags per passenger per flight, the total weight of all not exceeding 40lbs.
Excess: £9 ($10) per kg.
Seat pitch: 29-33 inches.
You can reserve your seat while you are booking online for a small fee of £4.50, at the call center for £10, or you will be allocated a seat at check-in. Seats with extra legroom can be booked for £8.50 online, or £15 through the call center.
Flight and/or route changes can be made online, at the customer call center or at the airport for the return (inbound) leg only. The change fee varies. Changes made online are charged £30 per passenger per flight plus any difference in the cost of a new flight. Changes made by phone are charged £50 plus any difference in cost.
Name changes can only be made by calling the customer service number and incur a fee of £40, plus any difference in the cost of the flight from time of booking to the time of the change.
Infants under the age of two travel free of charge on an adult's lap.
No information available.
A selection of snacks and drinks are available for purchase.
bmibaby’s frequent flier program is the Diamond Club. It offers benefits including free flights on bmi, Star Alliance and other airline partners, free hotel and car rentals, exclusive lounge access and discounted rates with Diamond Club partners in areas such as airport parking and travel insurance.
bmibaby's in-flight magazine, yeah baby, is available on every flight.
bmi's low-cost baby flies to popular European destinations and operates from four bases in Birmingham, Cardiff, East Midlands and Manchester.