The airline advises that you check in at least two or three hours before the scheduled departure of your flight. Airport check-in desks close 60 minutes before departure. Online check-in is available from 24 hours until two hours before scheduled departure.
Carry-on: One piece of carry-on luggage is allowed, with total linear dimensions of 45in and a maximum weight of 13lbs. Another handheld personal item is also permitted.
Checked: For standard economy, one bag is allowed with a maximum weight of 50lbs.
Excess: There is a $60 charge for the first extra bag and $140 for each bag after that if you book your bags at the airport. If your bags are booked online, there is fee of $48 for the first extra bag and $112 for each bag after that. If a bag is heavier than 50lbs, there is a $50 charge and there is a $60 charge for oversized bags.
Seat pitch: 31 inches.
If after purchasing a flexible ticket online, you wish to request changes to your flight details, contact Virgin Atlantic’s reservation line. No name changes are allowed. Depending on your ticket, you may not be able to make any changes.
There are Infant/Child Seats available in all cabins for newborn babies, infants, and children up to 44lbs in weight or 40in in height. Contact reservations for availability and booking.
Pets can travel on Virgin Atlantic to and from Barbados, Boston, Chicago, Cape Town, Dubai, Hong Kong, JFK, Johannesburg, Los Angeles, Miami, Newark, Orlando, San Francisco, Sydney, Vancouver and Washington.
Standard baggage allowances apply. A separate seat may be purchased to carry a large or fragile musical instrument instead of checking it, subject to Virgin Atlantic’s prior approval and in accordance with regulations.
Virgin Atlantic offers a full range of in-flight services, including fine meals and drinks, individual seatback TVs and an amenity kit containing postcards, eyeshades, earplugs, socks, and Virgin Vie lip balm. Virgin even provides goodie bags for kids.
The airline's in-flight magazine, Seatback, is published four times each month and is available on every flight.
Virgin Atlantic is not a member of a specific airline alliance, but has partnerships with many airlines.
Billionaire Richard Branson's first airline venture, Virgin Atlantic, flies long-haul routes from the UK to many destinations around the globe. Virgin, the first airline to introduce seat-back televisions, has hubs at Heathrow and Gatwick, with a secondary base at Manchester. The airline is part of the vast Virgin group.