Sterling Airlines flights and information

Airline Overview

The Scandinavian low-cost airline is based in Copenhagen, Denmark. Sterling flies to Edinburgh from Stockholm and Copenhagen and to London from Stockholm, Copenhagen, Aalborg and Billund. In total, the airline flies to 40 destinations throughout Europe.

Telephone

Sterling European: +45 7033 3370

Check-in

The check-in desks close one hour before departure.

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Baggage

Carry-on: One item weighing up to 22lbs per person with dimensions of 22 x 16 x 10 in. Certain items can only be carried on including computers, musical instruments, valuable documents, bottles and flasks and jewelry. If the weight of your carry-on items exceeds 22lbs, these items will not be allowed to be checked in.

Checked: All checked bags must be paid for. Prices at the airport: One bag (with a maximum weight of 20kg) costs £4 ($8); two bags (with a total maximum weight of 40kg) cost £8 ($16); three bags with a maximum weight of 60kg cost £12 ($24); and three bags with a maximum weight of 80kg cost £16 ($32). Prices online are cheaper, one bag costs £2 ($4); two bags cost £4 ($8). Anything exceeding this must be paid at the airport.

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Legroom

Seat pitch: 31 inches.

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Pre-assigned Seating

Seats can be pre-booked for €8 ($11) (or €12 ($16) for extra legroom) before you travel. Otherwise, seats are assigned at check-in.

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Passenger Change Details

The date, time and named passenger for the flight can be changed for a fee of €40 ($55) per passenger and any additional cost for the new flight, though changes can be made free of charge for two hours after making the booking. Changes can be made at the call center up until two hours before travel or online until 24 hours before travel. If the flight is changed to an earlier departure, the change must be made at least two hours before the new flight departs.

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Child Fares

None. Infants under two years old can travel on an adult's lap for €27 ($37). Children over 12 fly as adults.

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Pets

Sterling Airlines accepts dogs and cats for transport as a carry-on or as a checked item. The maximum dimension for a pet and carrier as a carry-on item is 20 x 16 x 10in with a maximum weight of 22lbs. There is a cost of £4 a flight ($8).The carrier must be waterproof and kept on the floor with the animal in the carrier during the entire flight. Two cats or dogs may occupy the same carrier, provided they are from the same litter or are familiar with each other. There will be a charge for pets brought as carry-on items in the cabin.

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Carrying Musical Instruments

Standard baggage allowances apply. A separate seat may be purchased to transport a large or fragile instrument (in accordance with Sterling Airlines’ regulations) instead of checking it. An extra charge applies to checked items that exceed the standard size allowance.

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In-flight Service

Snacks and food can be bought from the "Sky Café".

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Airline Food Link

There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. See the menu and order your in-flight food before you travel at the onboard sale page of Sterling's Web site; or see photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.

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In-flight Magazine

Moby Dick, War and Peace, Leaves of Grass… Do you need to pack a weighty tome or will the in-flight magazine keep you happily occupied for the duration of the flight? Sterling’s magazine is published bi-monthly. It has interviews, features and destination information. Read a preview online.

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