For domestic flights, arrive 20 minutes before the flight departs if traveling only with carry on luggage; 25 minutes before departure if checking luggage in to the hold. Desks close 45 minutes before departure for all international flights. Online check-in is available if traveling only with carry-on luggage, 1.5 to 24 hours before departure.
Back to top
Carry-on: One carry-on bag and one personal item, like a laptop or handbag, are allowed. Personal items must not exceed dimensions of 18 x 15 x 8 in, and carry on bags must not exceed 24 x 16 x 10 in.
Checked: Up to three items are permitted on all domestic flights, except those to Puerto Rico where a maximum of two checked items are allowed. Maximum weight allowance is 50lbs each, and the maximum dimensions are 62 linear in (length + width + height).
Excess: Overweight items are charged $50 if overweight; $50 if oversized; and $100 if over both limits.
Back to top
Changes can be made online for a fee of $35 per person plus any difference in price for the new flight, or at the call center for a fee of $45 per person plus any difference in price. For travel to the same destination, the reservation can be changed to standby travel for any flight to the destination leaving on that day for no extra charge. If the original flight was the last out of the airport, standby travel for the first of the next day's flights is allowed and if there is only one flight per day, standby on a flight on the preceding or following day is permitted.
Back to top
Infants between the age of three days and two years can travel on all domestic flights on an adult's lap for free. For international flights to the Dominican Republic, a fee is required of $11.95.
Back to top
Cats or dogs can be carried for a fee of $50. Only one pet is allowed per passenger, with the exception of service animals. All animals must be in a carrier smaller than 17 x 12.5 x 8 in, placed under the seat in front. No animals can be carried on flights to the Dominican Republic, Puerto Rico or the Bahamas.
Back to top
Standard baggage allowances apply. A separate seat can be purchased to carry a large or fragile instrument (in accordance with JetBlue Airway’s regulations) instead of checking it.
Back to top
Complimentary drinks and snacks are served. Alcohol is available for sale. Seat-back televisions with 36 channels are also available on some airplanes with plans to extend this service to all aircraft.
Back to top
JetBlue's frequent flyer program, True Blue, is available for online enrollment. It offers the chance to earn free travel and access to special features on jetblue.com, such as managing credits from canceled flights.
Back to top
There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. A menu of the snacks and drinks available in-flight can be viewed at JetBlue's Web site; or see photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.
Back to top
