Japan Airlines, headquartered in Tokyo, is the national carrier for Japan and the largest airline operator in Asia. Known as JAL, the airline flies throughout Asia, Australia, New Zealand, Europe, and North and South America.
www.ar.jal.com/en/
Self-check in kiosks, known as I-SCM (International Self Check-in Machines) are available at a number of airports: Narita, Kansai, Haneda, Nagoya, Gimpo and London Heathrow. The kiosks can be used by passengers with hand luggage only or by passengers checking luggage. Otherwise, check-in at the airport desk. Closing times vary by destination and departure airport.
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Carry-on: One bag with maximum total dimensions of 45in (length + height + width), weight 22lbs.
Checked: Maximum weight of 44lbs.
Excess: Charges apply and vary according to the cost of the ticket for the flight being undertaken. There will be a charge made of 1.5 per cent "of the highest normal direct adult one way economy class fare in effect on the date of issuance of an excess Baggage ticket".
Usually available when you make your reservation, up until two days before flight departure. Otherwise, seats are allocated at check-in.
You can change your reservation online.
The airline's frequent flyer program is called JAL Mileage Bank.
There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. See photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.
Moby Dick, War and Peace, Leaves of Grass… Do you need to pack a weighty tome or will the in-flight magazine keep you happily occupied for the duration of the flight? The airline's in-flight magazine, Skyward is published monthly and is available on every flight.
JAL joined the oneworld alliance in April 2007.
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