All inter-island passengers on Hawaiian Airlines must check-in at least two hours prior to scheduled departure. Passengers should plan to check-in for trans-pacific flights between Hawaii and U.S. mainland cities three hours prior to departures and three hours prior to departure for international flights.
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Carry-on: Hawaiian Airlines allows each ticketed passenger one carry-on item with linear dimensions of no more than 45in (length + height + width) and weighing no more than 25lbs. You may also bring a purse, umbrella, camera, a collapsible wheelchair and/or medical equipment.
Checked: Two items free of charge. Each must be no more than 62 linear inches and weigh no more than 50lbs.
Excess: Charged at $25 for all excess pieces for travel within the State of Hawaii; $80 each for 1st to 3rd excess pieces; $105 each for 4th to 6th excess pieces; $180 each for 7th or any additional excess piece for travel between the Continental U.S. and Hawaii or within the Continental U.S. If the bag weighs more than 50 lbs but less than 70 lbs, there is a $25 charge. Hawaiian Airlines will not accept any bag over 70 lbs.
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Depending on the type of ticket you have purchased, making changes to your reservations may result in a service charge. Changes may be made by calling Hawaiian Airlines reservations. If you have made your reservation through a travel agent or reserved a package online, you must contact the travel agent or company that sold you the package to make changes.
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On domestic routes (excluding Pago Pago, American Samoa), infants under the age of two years travel free of charge when traveling on the lap of an adult (18 years or older). Infants requiring a seat of their own will be charged the full adult fare. For international travel (Sydney, Australia; Pago Pago American Samoa; or Papeete, Tahiti), infants under the age of two, who do not occupy a seat of their own are charged 10 per cent of the adult published fare, plus applicable taxes/fees and must be accompanied by a passenger at least 16 years of age.
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Hawaiian Airlines offers senior fares through its reservations department for travelers age 60 or older. The senior discount is 10 per cent off select published fares. However, web fares are sometimes lower than senior fares and senior discounts may not be applied to web fares.
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Dogs and cats (with some exceptions) entering Hawaii are not permitted in the cabin and must be checked as baggage or sent through Hawaiian Air Cargo. Hawaii has quarantine laws in place. Hawaiian Airlines requires all live animals shipped or carried into the State to have health certificates dated within ten days of travel. There are also safety and temperature restrictions.
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Standard baggage allowances apply. A separate seat may be purchased to carry a large or fragile instrument instead of checking it.
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Hawaiian Airlines offers sandwiches and entrées in coach class, Hawaii regional cuisine in First Class.
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There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. View sample menus at Hawaiian's Web site; or see photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.
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Moby Dick, War and Peace, Leaves of Grass… Do you need to pack a weighty tome or will the in-flight magazine keep you happily occupied for the duration of the flight? Hawaiian's magazine, Hana Hou, is available on every flight. Read a preview oline.
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Hawaiian Airlines partners with Alaska Airlines, America West Airlines, American Airlines, American Eagle, Continental Airlines, Island Air, Northwest Airlines and Virgin Atlantic Airways.
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