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    Cathay Pacific

    Contact details

    Telephone:

    Reservations: 1-800-233-2742

    Website:

    Cathay Pacific Check-in

    Cathay Pacific passengers can check in and select their seats from 48 hours up to 90 minutes before departure.

    Boarding passes can be picked up from the online check-in counter or kiosk. Online and mobile check-in is available.

    Cathay Pacific baggage allowance

    Carry-on: In all classes, Cathay Pacific passengers (except infants) are allowed one carry-on bag with dimensions up to 22in x 14in x 9in including the handles and wheels. Weight limits vary by class of service; in economy the maximum weight is 15lbs. One personal item is also allowed.

    Checked: For travelers to and from the U.S., Canada, and South America, Cathay Pacific permits two bags no heavier than 50lbs each. Infants are allowed one piece, also weighing no more than 50lbs. The baggage allowance for all other routes is 44lbs in economy class.

    Excess: Charges vary by destination and can range from $150-$230. Check the Checked Baggage page to see what zone applies to you and how much you’ll have to pay for extra bags. There is an additional fee for checked bags that are larger or heavier than the baggage allowance permits.

    Cathay Pacific legroom

    Seat pitch: 32 inches.

    Pre-arranged seating

    Available by using online check-in. Cathay Pacific travelers can also change their seats at check-in.

    Passenger change details

    Changes may be made online or by calling the reservation center.

    Child fares

    Infants under 24 months may sit on an adult’s lap. Otherwise some child fares are available and vary by flight.

    Senior fares

    None.

    Pets

    With the exception of service dogs, pets are not permitted in the cabin with you. Dogs, cats and birds are transported as cargo and aren’t included in the free baggage allowance. You are charged based on the total weight of your pet and its container. Prices range from $200-$460, depending on your destination. Visit the Checked Baggage page to confirm your zone and take note of the cost of traveling with your pet. You can be charged additional fees if your pet and its container weigh more than 50lbs.

    Carrying musical instruments

    Musical instruments can be checked or carried on-board as your hand luggage, provided that it is in a protective, hard case with rounded edges. Small musical instruments with maximum dimensions of 31in x 10in x 6in and weighing no more than 33lbs can be carried as carry-on luggage. Other instruments exceed the limits can travel as checked baggage. You can also purchase a seat for your instrument.

    In-flight service

    Passengers on long-haul flights have constant access to snacks. Made-to-order meals are provided, as well as beverages, coffees, and espresso drinks. Meals, snacks, and beverages vary depending on flight and season. Each passenger has a personal TV with access to movies, TV shows, CDs and radio shows.Meals snacks and beverages vary depending on flight and season.

    Air miles

    Cathay Pacific is a member of Asia Miles. The program has 18 airline partners, more than 220 non-airline partners, and more than 2.45 million members who can earn and redeem Asia Miles to over 900 destinations worldwide. Cathay Pacific also offers the Marco Polo Club, which requires a membership fee. In 2009, Asia Miles was named the best frequent flier program by the Business Traveller Asia-Pacific Travel Awards for the fifth year in a row.

    Airline food link

    Check out the airline’s menu before you fly so you can decide if you need to bring extra snacks. See photographs taken by fellow fliers of meals they’ve been served and read reviews at AirlineMeals.net.

    In-flight magazine

    Discovery is available on all flights. The magazine is published monthly and has articles written in Chinese and English.

    Airline alliances

    Cathay Pacific is a founding member of the oneworld alliance.

    Airline overview

    Cathay Pacific has its headquarters at Hong Kong International Airport. Legend has it that the airline was conceived by American Roy C. Farrell and Australian Sydney H. Kantzow at the bar of the Manila Hotel. Cathay Pacific operates scheduled passenger and cargo services to more than 114 destinations in 36 countries worldwide.