Alitalia - flights and passenger information

Airline Overview

Alitalia is the national airline of Italy. Headquartered in Rome, Alitalia has its main hub at Malpensa International Airport, Milan, with a second at Leonardo Da Vinci International Airport, Rome. It provides service to almost 100 destinations in Europe, Africa, Asia, and North and South America.

Telephone

Reservations: 1-800-223-5730

Website

www.alitalia.com

Check-in

If you are leaving from a North American airport, Alitalia recommends that you allow two hours. Leaving from an Italian airport, allow 60 minutes for intercontinental flights, 40 minutes for international and 30 minutes for domestic.

Baggage

Carry-on: One bag, maximum total dimensions 21 x 14 x 10 in (55 x 25 x 35 cm), weight 5kg (10lbs), plus one personal item such as a lap top or briefcase.

Checked: For domestic flights and international economy flights (except to the U.S., Canada and Mexico), one bag with a maximum weight 20kg (44lbs) is permitted. For international flights to the U.S., Canada and Mexico, two bags are permitted with a maximum weight of 23kg (70lbs) each, and maximum linear dimensions (length + width + depth) of 158cm each.

Legroom

Seat pitch: 32 inches.

Pre-assigned Seating

Seats assigned at check in.

Passenger Change Details

Name changes are not permitted. Check with the airline regarding other changes.

Child Fares

In some instances Alitalia’s fare for children two to eleven is about 85 per cent of the applicable adult fare, if accompanied by an adult. In some cases, even accompanied children pay full fare. Check when you book your flight. Infants (up to 23 months) seated on an adult’s lap pay 10 per cent. Children over five traveling alone must pay full fare, and children under five are not allowed to travel without an adult.

Senior Fares

Some senior discounts may be available. Check with the airline.

Pets

On transatlantic flights, pets are treated as checked baggage.

Carrying Musical Instruments

You can carry any musical instrument that is not longer than 40 in (100 cm) as checked baggage. For a cello, you must buy a seat. Other instruments longer than 40 in (100 cm) are treated as cargo.

In-flight Service

Alitalia boasts “the best in Italian and international cuisine.” Meals to meet a variety of religious and dietary needs are available on international flights of 3 hours or more. For these, children’s meals and peanut-free meals, notify the airline at least 24 hours before leaving.

Air Miles

The frequent flyer program from Alitalia is called MilleMiglia.

Airline Food Link

There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. See photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.

In-flight Magazine

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Alitalia flights and information

Page sections

Airline Overview

Telephone

Website

Check-in

Baggage

Legroom

Pre-assigned Seating

Passenger Change Details

Child Fares

Senior Fares

Pets

Carrying Musical Instruments

In-flight Service

Air Miles

Airline Food Link

In-flight Magazine

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