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Reservations: 800-AIR-TRAN (800-247-8726) operates seven days a week, 24 hours a day. Customer Relations: 866-AIR-CHAT (866-247-2428) operates Monday through Friday 8am to 7:30pm and Saturday through Sunday 8am to 8pm, Eastern. Refunds: 866-5-REFUND (866-573-3863)
www.airtran.com
Passengers may check-in online within 24 hours of their departure time. AirTran Airways recommends passengers check in at least 60 minutes prior to their scheduled departure.
If you plan to check baggage, due to additional TSA screening requirements, it is recommended that you arrive at the airport 60-90 minutes before departure. Baggage cannot be accepted in larger airports less than 45 minutes prior to departure. Most smaller airports can accept checked luggage up to 30 minutes prior to departure.
For international flights, passengers and their baggage will not be accepted at the ticket counter less than 60 minutes prior to the scheduled departure.
Customers arriving at the AirTran Airways gate less than 10 minutes before scheduled departure will be considered a "no show" and will forfeit their reservation. If so, AirTran Airways will not be responsible for denied boarding compensation.
Carry-on: All customers are restricted to one carry-on item and one personal item. Personal items include handbags, umbrellas, walking sticks, crutches, coats, cameras, reading material, infant food, briefcases, and laptop computers. No carry-on item may exceed linear dimensions of 55 linear inches (140 cm) (height + length + width) and must fit under the seat or in the overhead bin.
Checked: Two items, with size limitations. Your first checked bag (50 lbs or less) needs to be 61 inches or smaller, and costs $20. Your second checked bag (under the same standards) costs $25.
Each piece of luggage after the first two costs $50, and overweight baggage is $39 for a piece between 51-70lbs, and a bag weighing 71-100lbs will cost $79.
Seat pitch: 30 inches.
Available.
Customers may change their flight itineraries for a fee of $50 plus any applicable increase in airfare. Customers not sure of which flight they may want also have the option of placing unused airfare in a credit file for one year from the date of the original itinerary booking, for a fee of $50.
Infants up to the age of two carried on an adult's lap fly for free.
None.
Small, domesticated cats, dogs and birds that will fit in an approved carrier under the seat are accepted for travel. Airfare for a pet is $69 one-way and is non-refundable. Six pets are allowed per flight with a limit of one pet per paying customer traveling on the same flight. As limited space is available, advanced reservations must be made. Service animals (e.g., Seeing Eye dogs) are welcome onboard AirTran Airways regardless of the number of pets already booked on the flight. AirTran Airways does not transport pets as checked baggage.
Musical instruments under 55in (140cm) total area and weighing less than 40lbs (18kg) can be taken on board as carry-on items. Large instruments can be carried in a seat with the purchase of a separate ticket or as checked baggage.
AirTran Airways offers a variety of refreshing hot and cold beverages on all of our flights, including a wide selection of Coca-Cola products. Visit the Inflight Services page on AirTran's website for a full list of complimentary, premium and alcoholic beverages. All aircraft are equipped with inflight Internet and XM radios with over 100 channels of digital commercial free music, news, sports, talk and entertainment.
AirTran Airways' A-Plus Rewards is the frequent flyer program and it's based not on how many miles you fly, but how often. You gain points for traveling and you can redeem those points for free travel.
Check out the list of beverages that you’ll get on every Airtran flight. See photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.
AirTran’s magazine, Go, is published monthly. Read a preview online.
Southwest Airlines
AirTran Airways, a wholly-owned subsidiary of Southwest Airlines and a Fortune 1000 company, has been ranked the No. 1 low cost carrier in the Airline Quality Rating study for the past three years. AirTran Airways is the only major airline with Gogo Inflight Internet on every flight and offers coast-to-coast service on North America's newest all-Boeing fleet.
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