Consumer Charter

At Cheapflights, we believe in putting you first, so we thought we would communicate this through our Consumer Charter. Our goal is to ensure that you find consistently outstanding travel deals from the world’s most trusted travel brands in a simple and convenient way.

Our mission is to bring you the world for less: that’s less stress when booking and less money so that you can either go a little further or spend more once you are there.

Our principles: 

1)      Give you the widest choice of deals by teaming up with over 300+ partners including online travel agencies, airlines direct and offline travel agencies.

2)      Publish only the best deals: We promise to focus on quality not quantity and do our best to regularly monitor deal price and availability, although these sometimes change rapidly beyond our control.

3)      Be completely transparent. That is why the flight deals we show include taxes, booking fees and conditions while we supplement this with useful travel information within our guides sections. 

4)      Provide you with a simple deal-hunting experience through the most easy-to-use tools.

5)      Make the complex travel industry a more consumer-friendly place. This includes collaborating with industry bodies to help guide and meet the best practices and providing you with independent travel tips and guides to help make your trip as stress-free as possible.