Staff at front desk doesn’t speak English . The insurance coverage it was sold to me was a scam. I have been offered “full coverage “. The actual “Full coverage” has all kinds of conditions and free interpretations by the seller.. one of the mirrors was broken while parked day time and the “Full coverage insurance” did not cover it. I rented from Hertz knowing how the company operates in Canada and the USA . Chilean Franchise is a joke. I don’t recommend it at all.